10 replies to this topic

[woodstoneovens]

Hi - I have a page filled with a number of galleries, each based off a separate YouTube playlist. I noticed the videos weren't playing today so upgraded to the most recent version and upgrade to pro. However, I am still getting the following error when I try to use the playlist shortcode found in the documentation. Any ideas?...

 

code used: [tubepress mode="playlist" playlistValue="PLzJkES3HUG_bA3sDMoObEqyHYOc38VEBU"]

 

Error:  YouTube responded with an error: Bad Request

[woodstoneovens]

Evidently I needed a new API key, which I did generate. However, although the video galleries and thumbnails are loading, they are dead. Nothing happens when you click on the thumbnails or links. What am I missing?

 

Thanks in advance

[brandon]

Please provide a link to your site (here or via PM), and enable TubePress Debugging so that we may take a look and get you up and running.

 

Thanks!

[woodstoneovens]

http://woodstone-cor...esources/videos

 

I was able to get the thumbnails to load and the shadowbox to pop up, but nothing plays inside the window. I have uninstalled and reinstalled to no avail.

 

Thanks!

[brandon]

Hello,

 

Please follow these directions to install shadowbox

 

Thanks!

[brandon]

your site reports a 404 not found error for both shadowbox files

 

see below

 

 2015-05-14_23-08-42.jpg   3.82KB   0 downloads

 

 

Please make sure they are in the proper location.

 

Thanks!

[woodstoneovens]

I did actually already install these files once but perhaps when I uninstalled to troubleshoot, these files were deleted? Regardless, I have uploaded them again and am still having the same trouble.

 

Attached Files

•  Screen Shot 2015-05-14 at 7.41.17 PM.png   138.51KB   0 downloads

[brandon]

Looks Like Wonder Plugin - Lightbox is interfering with TubePress.

 

Can you try disabling that plugin and then give it another try?

 

Thanks!

[woodstoneovens]

Deactivated that plugin - no change. Any other ideas?...

 

Thanks!

[brandon]

It appears that multiple instances of jQuery are being loaded.  One from WordPress (TubePress and other plugins calling it) and one from Google API.

 

Once you get down to a single jQuery, should be good to go.

 

Thanks!