22 replies to this topic

[alewis1]

Good news - bug found and fixed, at least for IE 8 and below. Thank you very much for reporting this. I'm a little surprised that this bug didn't surface sooner! IE 9 and above should be working normally, so let's get you set up with this latest fix before we re-test.

 

To get the fix, please download and install TubePress 3.1.2.RC3 (download free version from here, Pro version from here). I've installed this version of TubePre

 

Good news - bug found and fixed, at least for IE 8 and below. Thank you very much for reporting this. I'm a little surprised that this bug didn't surface sooner! IE 9 and above should be working normally, so let's get you set up with this latest fix before we re-test.

 

To get the fix, please download and install TubePress 3.1.2.RC3 (download free version from here, Pro version from here). I've installed this version of TubePress on tubepress.com, as well as TubePress for Wix, and it seems to be operating normally.

 

Please install and let us know how it works for you. Thanks!

Installed the new version but does not fix the issue I'm having. Thumbnails wont play on my wordpress site starchedsuns.com on any browser. Cant understand why and unable to fix. Please help 

ss on tubepress.com, as well as TubePress for Wix, and it seems to be operating normally.

 

Please install and let us know how it works for you. Thanks!

Downloaded the new version to see if this would help my issue but it does not. Thumbnails don't work for my site starchedsuns.com on any 

[alewis1]

Downloaded the new version to see if this would help my issue but it does not. Thumbnails don't work for my site starchedsuns.com on any 

browser. Cant understand why and unable to fix. Please help

[brandon]

alewis,

 

Your site doesn't appear to have TubePress installed.

 

Kindly provide a link to a page with TubePress and we will be happy to troubleshoot for you.

 

Thanks!