Jump to content


These Forums Are Now Read-Only


For TubePress support, please post a question here or open a support ticket and we will be glad to assist.


Photo

I've Saved Two Galleries But They Don't Show In Galleries View

tubepress-pro youtube

Best Answer The Yoga Lunchbox, 05 May 2015 - 07:25 PM

Wicked - refreshed the page and they are showing now. Many thanks. Am liking the look of Tubepress. 

Go to the full post


  • Please log in to reply
8 replies to this topic

#1 The Yoga Lunchbox

The Yoga Lunchbox

    Newbie

  • Members
  • Pip
  • 2 posts

Posted 05 May 2015 - 05:54 PM

I've created two galleries, which are showing fine on my website, but in the Tubepress Dashboard when I click on Galleries, it says "It looks like you haven't created any galleries yet". This means I can't tweak the galleries I have created.



#2 brandon

brandon

    Advanced Member

  • TubePress Staff
  • 1989 posts

Posted 05 May 2015 - 07:10 PM

Hello,

 

I just tested saving a new gallery in TubePress Express and when I returned to the gallery section, it didn't display at first but upon refreshing the page, it shows properly now.

 

Can you verify you are still having this issue?

 

Thanks!


Want a faster, more personalized support experience? Open a ticket with us! We will be gradually phasing out forum-based support in favor of a proper ticketing system. Please help us help you!


#3 The Yoga Lunchbox

The Yoga Lunchbox

    Newbie

  • Members
  • Pip
  • 2 posts

Posted 05 May 2015 - 07:25 PM   Best Answer

Wicked - refreshed the page and they are showing now. Many thanks. Am liking the look of Tubepress. 



#4 Luca Coralli

Luca Coralli

    Advanced Member

  • Members
  • PipPipPip
  • 48 posts
  • LocationItaly

Posted 15 May 2015 - 01:20 AM

I'm having the same issue... Sometimes galleries are not loaded properly and I have to refresh the page to see them again... In the attached files you can see my Videoclip page on the first loading after clearing the cache (Videoclip-1.jpg) and after refreshing the page (Videoclip-2.jpg). As you can see, after refreshing everything is going fine... But if a visitor doesn't know this, he will simply see nothing and change page.

 

Is this a bug? Can you do something to fix this? Thank you!

Attached Files



#5 eric

eric

    Lead Developer

  • TubePress Staff
  • 2787 posts

Posted 19 May 2015 - 03:46 PM

I'm taking a look at this issue now..



#6 eric

eric

    Lead Developer

  • TubePress Staff
  • 2787 posts

Posted 19 May 2015 - 03:56 PM

Looks like a new bug. I'm investigating now and will report back here once a fix is in place. Thanks for the report!



#7 Luca Coralli

Luca Coralli

    Advanced Member

  • Members
  • PipPipPip
  • 48 posts
  • LocationItaly

Posted 19 May 2015 - 04:32 PM

You're welcome, thank you Eric! :)



#8 Eric Hough

Eric Hough

    Newbie

  • Members
  • Pip
  • 2 posts

Posted 19 May 2015 - 05:53 PM

I have just published a fix that, in my testing so far, seems to have resolved this issue. Could you test and let me know how it works for you? Please do a "hard" refresh once before any testing.



#9 Luca Coralli

Luca Coralli

    Advanced Member

  • Members
  • PipPipPip
  • 48 posts
  • LocationItaly

Posted 20 May 2015 - 01:22 AM

Hello Eric! Yes, the fix is working and now the galleries are always loading: thank you :)