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Youtube Black Bars Add-On Not Working

add-ons wordpress tubepress-pro

Best Answer brandon, 07 May 2015 - 09:32 PM

Hello,

 

Please click this link:

 

http://automotiverhy...stem_cache=true

 

That will clear the system cache and cause the plugins to show up.

 

Thanks!

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5 replies to this topic

#1 posemethod

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Posted 04 April 2015 - 11:07 AM

Hello,

 

I've noticed some users have had issues with the Black Bar Removal Add-on and I'm having the same issues, despite following the steps in the other posts. Here's what we're running and what steps have been taken.

  • Wordpress 4.1.1
  • TubePress Pro - Version 4.0.8
  • YouTube Black Bars Remover 4.0.1

Here are the following actions I've taken:

  • I've uploaded the latest add-on into the following directory: wp-content > tubepress-content > add-ons
  • I've cleared the cache using: URL?tubepress_clear_system_cache=true
  • I have deleted, re-uploaded and re-activated the plugin and add-on
  • The add-on has been installed for over 24 hrs

Any other tips for what actions might be taken to resolve this issue would be very helpful, as this is one of the last bugs we need to fix before launching our site.

 

Thanks.

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#2 posemethod

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Posted 04 April 2015 - 11:13 AM

Ran across the debug code and here's the output generated:

[09:33.794015 - INFO] 09:33.770949 Candidate settings.php at /DIR-REMOVED-FOR-PRIVACY/wp-content/tubepress-content/config/settings.php
[09:33.794113 - INFO] 09:33.771234 Determining if system cache is available.
[09:33.794138 - INFO] 09:33.771277 /tmp/tubepress-system-cache-237118337d06f70855ea90e93d0c0960/TubePress-4.0.8-ServiceContainer.php is a readable file. Now including it.
[09:33.794161 - INFO] 09:33.790273 Service container found in cache? yes
[09:33.794182 - INFO] 09:33.790316 System cache is available. Excellent!
[09:33.794203 - INFO] 09:33.790328 Rehydrating cached service container.
[09:33.794224 - INFO] 09:33.791219 Done rehydrating cached service container.
[09:33.794245 - INFO] 09:33.791762 Boot completed in 20.837069 milliseconds
[09:33.867580 - INFO] Seeing if able to find source of template cssjs/styles.tpl.php from theme hierarchy
[09:33.867660 - INFO] Template source for cssjs/styles.tpl.php was not found in theme tubepress/vimeo.com-clone. Now trying its parent theme: tubepress/default.
[09:33.867816 - INFO] Seeing if able to find source of template cssjs/styles.html.twig from theme hierarchy
[09:33.867865 - INFO] Template source for cssjs/styles.html.twig was not found in theme tubepress/vimeo.com-clone. Now trying its parent theme: tubepress/default.
[09:33.868751 - INFO] Seeing if able to find source of template cssjs/scripts.tpl.php from theme hierarchy
[09:33.868813 - INFO] Template source for cssjs/scripts.tpl.php was not found in theme tubepress/vimeo.com-clone. Now trying its parent theme: tubepress/default.
[09:33.868925 - INFO] Seeing if able to find source of template cssjs/scripts.html.twig from theme hierarchy
[09:33.868972 - INFO] Template source for cssjs/scripts.html.twig was not found in theme tubepress/vimeo.com-clone. Now trying its parent theme: tubepress/default.


#3 brandon

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Posted 06 April 2015 - 09:47 PM

Can you provide me a link to your site and enable debugging so I can take a deeper look?

 

You can PM them to me if you prefer.

 

Thanks!


Want a faster, more personalized support experience? Open a ticket with us! We will be gradually phasing out forum-based support in favor of a proper ticketing system. Please help us help you!


#4 indiedogdesign

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Posted 07 May 2015 - 02:53 PM

Was this ever resolved? I am having the same issue after upgrading to the latest versions.

  • Wordpress 4.2.2
  • TubePress Pro - Version 4.1.8
  • YouTube Black Bars Remover 4.0.1

Thanks

 

Morag Reid

 

Our site is http://automotiverhythms.com/artv/

 

Note: Please ignore the formatting - that got all screwed up as well. :-\



#5 brandon

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Posted 07 May 2015 - 09:32 PM   Best Answer

Hello,

 

Please click this link:

 

http://automotiverhy...stem_cache=true

 

That will clear the system cache and cause the plugins to show up.

 

Thanks!


Want a faster, more personalized support experience? Open a ticket with us! We will be gradually phasing out forum-based support in favor of a proper ticketing system. Please help us help you!


#6 indiedogdesign

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Posted 08 May 2015 - 06:41 AM

Thank you Brandon. It seems I forgot the little ? in the URL. That seems to fix the issue.