20 replies to this topic

[lukehm]

Black bar removing options not showing up in thumbnails

Have loaded file into addons folder

I'm using tubepress_pro_4_0_1

Help please

[brandon]

Luke,

 

Please provide a link to your page and ensure that tubepress debug is enabled. I can then take a look and let you know what the problem is.

 

Thanks!

[lukehm]

The site is in production and not styled yet.

This is the tubepress page http://jamesalexande...en-went-to-mow/

debugging enabled

The problem is that I cant see the remove black bars box on the thumbnails options page.

Many Thanks

[brandon]

Hi luke,

 

It doesn't appear that TubePress Blackbar remover is installed on your site.

 

Did you ensure to follow these directions: http://docs.tubepres...s-for-wordpress

 

Thanks!

[lukehm]

Hi Brandon

It is. See attachment.

Privileges 644

Many Thanks

Luke

 Screen Shot 2014-12-07 at 10.05.15.png   66.1KB   2 downloads

[Orvel Markovich]

I have same problem on orvel.me

[brandon]

Luke,

 

Could you please try disabling and then re-enabling your Tubepress install?

 

Thanks!

[Orvel Markovich]

Thank you, now work all!

[lukehm]

I did that.

The option to hide black-bars appeared, I selected it and saved it.

The option then disapeared

Best

Luke

[lukehm]

I did that.

The option to hide black-bars appeared, I selected it and saved it.

The option then disapeared

Best

Luke

 

[lukehm]

I tried using

print TubePressPro::getHtmlForShortcode('youtubeHideBlackBars="true"');

Black bars still appearing

To get tubepress to work at all I had to change the path to <?php include WP_PLUGIN_DIR . '/tubepress_pro_4_0_1/src/TubePressPro.php';

rather than

include WP_PLUGIN_DIR . '/tubepress_pro_x_y_z/src/main/php/classes/TubePressPro.php';

As the documentation said

[brandon]

Hello Luke, the documentation use x_y_z in order to not update the docs with every revision of TubePress.

 

What is the name of the folder that tubepress is located in?  Could you private message me a screen grab of the plugins folder? so I can see the tubepress folder.

 

Thanks!

[stevehyland]

Hi I have just purchased BBR and the option is not showing up. I've deactivated and reactivated the plugin. Do you have any advice.

Page is http://businessconne...s-show-olympia/

Steve

[stevehyland]

fixed

[pbchambers]

Same issue. I tried deactivating the plug-in and reactivating. I tried clearing the cache (not sure if it worked). What else should I try?

the url is www.nccofc.org.au . I have the trial version of Tubepress

[brandon]

Chambers,

 

What version of TubePress? 4.x? or 3.x?

 

Thanks!

[pbchambers]

Version 3.16

Thanks

Peter

[brandon]

Peter,

 

Please update to the newest version of TubePress, TubePress 4.0.7

 

Thanks!

[pbchambers]

I tried to do that by upgrading manually and the Tubepress settings pages would not load. Tried several times with no success.

So I went back to version 3.16 and the settings page now loads but no blackbar removal. Any ideas before I ask for my money back!

I would really like to get this working!

 

Peter

[brandon]

Peter,

 

After you install TubePress 4.0.7, you then need to add the plugin again.

 

Once you have re-added the plugin, please place the following at the end of the URL of your WordPress admin page (this refreshes TubePress to see the addon)

 

tubepress_clear_system_cache=true

 

That should make everything work properly for you!