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Iphone Youtube Player With Thumbnails Doesn't Work

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3 replies to this topic

#1 web guy

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Posted 06 January 2014 - 09:59 PM

i've embedded a youtube playlist and its not working on iphone ..... it displayed correctly so i assumed everything was ok ..but when you click to play any of the thumbnails the video doesn't load .....the only thing that does play is the very first video loaded as the page loads

 

i love your software and i'm at a standstill until i can resolve this can you please advise?



#2 brandon

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Posted 06 January 2014 - 10:07 PM

Hi web guy,

 

Which browser on the iPhone are you using?

Which version of iOS are you using?

 

Could you please post a link to the site where you are having issues so we can troubleshoot?

 

Thanks!


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#3 web guy

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Posted 12 February 2014 - 08:53 PM

for some reason i was not notified of this reply by email ..... but i found the answer .... it was to use shadowbox that works on iphone (once i very carefully followed your instructions for getting shadowbox installed)

 

none of the other players work on iphone is that correct?



#4 brandon

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Posted 13 February 2014 - 12:57 AM

Hello web guy,

 

We currently have a bug ticket open regarding the various players and iphone.

 

We will be releasing a fix soon.

 

Thanks!


Want a faster, more personalized support experience? Open a ticket with us! We will be gradually phasing out forum-based support in favor of a proper ticketing system. Please help us help you!