3 replies to this topic

[Sumoflam]

We are currently using TubePress on our sites and are very pleased with the product.  However, it seems that in the past two weeks something has happened causing the videos to not appear on iPhones and iPads in Safari. 

 

The Widget is there as are the thumbnails.  When clicked from within Safari, a white blank page opens.  However, if we try the same thing in Google Chrome on the same devices, the videos open and play just fine.

 

Could it be an iOS7 Safari issue or is there something we need to change on our end?

 

Our sites with this issue are:

 

http://vype.com/houston

 

http://vype.com/dallas

 

http://vype.com/setx

 

Thanks in advance for any guidance and/or suggestions

[brandon]

Hello sumoflam,

 

I have asked one of our developers with an iDevice to take a look at this issue.

 

Thanks for your patience!

[Sumoflam]

Thanks Brandon!  I have my developer looking at it as well to make sure it is not a code, jScript or Ajax thing from our end.  As I noted before, it was working previously but has mysteriously quit working.

[brandon]

Hi Sumoflam,

 

Would you please switch to another playerLocation, such as shadowbox, and please "watch" this GitHub issue regarding Safari in iOS: https://github.com/t...ress/issues/569

 

Thanks!