3 replies to this topic

[blupu]

Hi,

 

I've just upgraded to paid version to get better thumbnails for my Vimeo album. Everything work great except that when I click on thumbnails, videos don't play. I am using the tubepress shortcode in a WordPress page. (It used to work with the free version.)

 

http://dev-acf.devel...timedia/videos/

 

Any clue ?

 

Regards.

[brandon]

Hi blupu,

 

Could you please try uninstalling TubePress and then reinstalling?  It appears that something was corrupted when it was installed.

 

Thanks!

[blupu]

We reinstalled. Still the same problem. It appears that the Ajax response when calling a video only return 0. Something must mess with the XHR calls :-\

[brandon]

blupu,

 

Can you disable all other plugins and then test tubepress?  Does it work?

 

If not, then the issue is with TubePress and we'll have to dig deep to find the root cause.

 

However, if it does work, please enable each plugin, one at a time, testing tubepress after you reactivate each one.  Once TubePress breaks, you found the culprit plugin.

 

Let us know.

 

Thanks!