3 replies to this topic

[ddover]

I was running the regular wordpress plugin version of 3.1.1 and everything was working fine. I then upgraded to PRO and now clicking the thumbnails only dim the video player, they do not actually load the player/next video.

 

I surfed this forum and tried the recommended solutions for this problem:

 

• Deactivate and reactivate plugin
• Switch request type from GET to POST
• Reset Wordpress permissions (I am using wpengine)
• Hard reset
• Flush page cache
• Flush CDN Cache

 

Even after all of this, I am still seeing the problem. If I can't fix this soon, I am going to look for a refund.

 

My site is http://www.lifeliste...fe-list-videos/

 

Please advise!

[brandon]

ddover,

 

Please follow the directions here to fix your cross-domain ajax issue: http://tubepress.com...oss_Domain_Ajax

 

Let us know.

 

Thanks!

[ddover]

Hi Brandon,

 

Those directions say:

 

 

Google recommends to choose a "preferred domain" and stick with it. Here are some guidelines on how to achieve this:

• Use HTTP 301 redirects ("RedirectPermanent") in your .htaccess file to smartly redirect users to your preferred domain.
  • In Apache, you can do this with an .htaccess file.
  • In IIS, you can do this through the administrative console.
• WordPress users should make sure that both their "Site Address" and "WordPress Address" match their preferred domain (you can set these at WP Admin > Settings > General)

 

 

 

I have done those steps. The issue is that I am using a CDN to serve Javascript not that my domain is not canonical.

 

Since this is the case, how do I fix this issue?

[brandon]

ddover,

 

You can try this solution, which worked for another of our customers:

 

Changed the apache config to:

Header set Access-Control-Allow-Origin "*"

 

Let us know.

 

Thanks!