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Best Answer brandon, 23 April 2013 - 02:23 AM

Hi ULearn,

 

So I've found the issues with your YouTube videos.

 

It appears that you are using

[tubepress playerLocation="popup" mode="user" userValue="ULearnDublin" theme="youtube" orderBy="published"] 

as your current shortcode to load your YouTube video's.

 

As you can see, you have playerLocation="popup" in this shortcode.  That should be set to playerLocation="shadowbox"

 

Another error in your shortcode is your orderBy="published"   Published is not an accepted value for this option.  I believe you actually want to be using "newest"

 

So, your shortcode should look like this:

[tubepress playerLocation="shadowbox" mode="user" userValue="ULearnDublin" theme="youtube" orderBy="newest"] 

That should make everything work properly.

 

Please let us know if you have any more questions.

 

Thanks!

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16 replies to this topic

#1 ulearn

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Posted 22 April 2013 - 11:39 PM

Hi,

I've checked some of the other shadowbox solutions (replacing the TubePress shadowbox with the download) but to no avail. My theme has PrettyPhoto on all pages and perhaps this is a conflict(?)

 

Here's the page http://www.ulearn.ie...-school-dublin/

 

 

Thanks for any help you can give :)

 

(Pro version)



#2 brandon

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Posted 22 April 2013 - 11:48 PM

Hello ulearn,

 

I've viewed your site, and it appears to me that shadowbox is working properly.  Could you please give a little more details as to the issue you are experiencing so that we may better assist you.

 

Thanks!


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#3 ulearn

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Posted 23 April 2013 - 01:01 AM

Hi

Wow that's a quick response. I embanked the modal box as its the only way to get the videos playing.

Check it now if u can - I've enabled the shadowbox option.

Thanks

#4 brandon

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Posted 23 April 2013 - 01:06 AM

Hi ulean,

 

The problem you are experiencing is because TubePress can not find the JavaScript or CSS files for Shadowbox.

 

Please follow the directions here: http://tubepress.com...ss_Pro_Installs

 

to install shadowbox.js

 

Once you have followed those directions, everything should be working fine.

 

Please let us know.

 

Thanks!


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#5 ulearn

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Posted 23 April 2013 - 02:11 AM

Hi Brandon

So I did that again. I had it in the shadowbox dir not the lib/ dir. One down - now gimel videos work but YouTube continues to open in a popup window instead of shadowbox.

Any thoughts?

#6 ulearn

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Posted 23 April 2013 - 02:13 AM

....that should say vimeo not gimel

#7 brandon

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Posted 23 April 2013 - 02:17 AM

ulearn,

 

Could you please turn on tubepress debugging so we can take a look at it's output and try and get all your problems resolved?

 

Please post again once you have enabled it.

 

Thanks!


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#8 ulearn

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Posted 23 April 2013 - 02:18 AM

OK it's on now

#9 brandon

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Posted 23 April 2013 - 02:23 AM   Best Answer

Hi ULearn,

 

So I've found the issues with your YouTube videos.

 

It appears that you are using

[tubepress playerLocation="popup" mode="user" userValue="ULearnDublin" theme="youtube" orderBy="published"] 

as your current shortcode to load your YouTube video's.

 

As you can see, you have playerLocation="popup" in this shortcode.  That should be set to playerLocation="shadowbox"

 

Another error in your shortcode is your orderBy="published"   Published is not an accepted value for this option.  I believe you actually want to be using "newest"

 

So, your shortcode should look like this:

[tubepress playerLocation="shadowbox" mode="user" userValue="ULearnDublin" theme="youtube" orderBy="newest"] 

That should make everything work properly.

 

Please let us know if you have any more questions.

 

Thanks!


Want a faster, more personalized support experience? Open a ticket with us! We will be gradually phasing out forum-based support in favor of a proper ticketing system. Please help us help you!


#10 ulearn

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Posted 23 April 2013 - 02:28 AM

Solved it! I tried switching to display YouTube instead of vimeo in case it was something to do with short codes. Once I did that I noticed I had cut and pasted mode = "popup"

Thanks again for your rapid assistance! :-)

#11 ulearn

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Posted 23 April 2013 - 02:29 AM

Solved it! I tried switching to display YouTube instead of vimeo in case it was something to do with short codes. Once I did that I noticed I had cut and pasted mode = "popup"

Thanks again for your rapid assistance! :-)

#12 ulearn

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Posted 23 April 2013 - 02:34 AM

Sorry - not quite! Now they al pop up but do not play in the pop up window

#13 brandon

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Posted 23 April 2013 - 02:37 AM

Hello,

 

I just checked your site again and I am able to play the video's in the shadowbox without any issues.

 

Could you please check again and let us know.

 

Thanks!


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#14 ulearn

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Posted 23 April 2013 - 02:44 AM

... even with auto play turned on. no dice. Is like the controls are dead in the shadowbox. Perhaps it is only spring a picture not the video player (?)

I'm browsing here on an android - nexus 7

#15 brandon

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Posted 25 April 2013 - 08:34 AM

Hi ulearn,

 

I have re-created this issue on my android device as well and have forwarded the issue to our developers.  please stand by and we will have a solution for you soon.

 

Thanks for your patience.


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#16 eric

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Posted 25 April 2013 - 12:33 PM

This is the first time we're hearing of this issue. Since I don't have an Android device to test with, I'm hoping you can assist with some debugging.

 

If you visit http://tubepress.org and click on of the videos in the sidebar (right side of screen), they should open up and play in Shadowbox. Do those videos work?

 

Could either of you send a screenshot of the problem?



#17 brandon

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Posted 25 April 2013 - 12:45 PM

Ulearn and Eric,

 

So I believe that the error is related to which version of Android you are using, as when I check on my Galaxy Mini-II (Cell phone with Android 2.2.2 [Froyo]) I am unable to watch the videos (Sorry this video can not be played), but when I checked it on my Galaxy2 Tablet (with JellyBean 4.1.1) it worked just fine.

 

Ulearn, please check your site again and see if it is working for you now.

 

Thanks!


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