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Have Pro account, but can't see Hi Res Thumbnails


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4 replies to this topic

#1 Stuart Emsley

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Posted 29 September 2011 - 04:08 AM

Hi,
I have a TubePressPro account, but do not have Hi Res thumbnails from my embedded Vimeo videos

This is the url for my page:
http://jubileechurch...once=f57bc6d4cd

This is my code for within WordPress:
[tubepress hqThumbs="true" descriptionLimit="50" resultsPerPage="3" embeddedHeight="405" embeddedWidth="721" thumbHeight="134" thumbWidth="250" mode="vimeoAlbum" vimeoAlbumValue="1614289" description="true"]

#2 James Vreeken

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Posted 29 September 2011 - 10:56 AM

no permission to preview drafts...

#3 Stuart Emsley

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Posted 30 September 2011 - 05:40 AM

Sorry about that - wasn't thinking. Here is the correct url for the page:
http://jubileechurch...stimonies-page/



This is my code for within WordPress:
[tubepress hqThumbs="true" descriptionLimit="50" resultsPerPage="3" embeddedHeight="405" embeddedWidth="721" thumbHeight="134" thumbWidth="250" mode="vimeoAlbum" vimeoAlbumValue="1614289" description="true"]

#4 eric

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Posted 01 October 2011 - 07:12 PM

It looks like you're running the free version of WordPress. You can confirm this by viewing your plugins at WP Admin > Plugins. The description for TubePress should say "Thanks for using TubePress Pro." If you don't see this, you're running the free version and will need to install the Pro version.

Let us know if that works for you. Thanks!

#5 Stuart Emsley

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Posted 07 October 2011 - 06:54 AM

Hi, Thanks for that - yes - I updated within wordpress, rather than FTP so it downgraded me to the free version.

Thanks
Stuart