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I've Upgraded My Account But Still Receive Trial Expired Message

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#1 stoneevans



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Posted 23 June 2015 - 04:08 AM



I have upgraded my TubePress account, but when I login I still receive the Trial Expired message and videos are not displaying on my website. My payment has been processed through PayPal.


Please advise.


Thank you,


Stone Evans

#2 brandon


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Posted 26 June 2015 - 03:05 AM



Please open a case using our ticketing system (link in my signature or at the top of the forum) and someone from our billing team will get in touch with you.



Want a faster, more personalized support experience? Open a ticket with us! We will be gradually phasing out forum-based support in favor of a proper ticketing system. Please help us help you!