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After Upgrade - See The Thumbnails, But No Videos Play


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#1 sprocket

sprocket

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Posted 10 June 2015 - 09:32 AM

recently upgraded this site to Tubepress pro: http://www.sprocketfilms.net/

 

i see the thumbnails and titles, but no videos play. i made sure to include the files for JWPlayer and Shadowbox. i also checked the settings and shortcode. still nothing. help?



#2 eric

eric

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Posted 10 June 2015 - 06:27 PM

We received your support ticket and responded there. Please let us know if you didn't receive our reply. Thanks!