34 replies to this topic

[eric]

Looks like 4.1.4 got rid of at least one of the backend errors, but the display is still seriously messed up. Trying to figure that out now..

[eric]

I'm nearly certain that it's your theme or another plugin that is interfering. Here's the deal; If you look at the HTML source of a TubePress thumbnail image, it should look something like this:

<div class="tubepress-thumb js-tubepress-thumb js-tubepress-fluid-thumb-adjustable">
  <a class="tubepress-cursor-pointer js-tubepress-invoker js-tubepress-itemid-1QOe4k-LaSY">
    <img class="tubepress-thumbnail-image js-tubepress-fluid-thumb-reference js-tubepress-preview" alt="New Year&#039;s Eve wedding film {Tulsa, Oklahoma wedding video}" src="//i.ytimg.com/vi/1QOe4k-LaSY/mqdefault.jpg" width="167" height="94"/>
  </a>
  ...

but on your site, it looks like this:

<div class="tubepress-thumb js-tubepress-thumb js-tubepress-fluid-thumb-adjustable">
  <p>
    <a class="tubepress-cursor-pointer js-tubepress-invoker js-tubepress-itemid-nYVDLjEnJhY">
      <img class="tubepress-thumbnail-image js-tubepress-fluid-thumb-reference js-tubepress-preview"
      <br />
       alt=&#8221;NuCanoe Frontier vs Amberjack by Graham Tayloe&#8221; src=&#8221;http://i.ytimg.com/vi/nYVDLjEnJhY/default.jpg&#8221;
      <br />
       width=&#8221;160&#8243; height=&#8221;120&#8243; />
    </a>
  </p>
  ...

Notice the extra <p> and <br/> tags? Usually that's causes by a WordPress filter (from a theme or plugin) messing with the HTML output before it hits the screen. It looks terrible, of course, and breaks TubePress's client-side functionality. To find the offender, first I'd switch your theme (or even just preview) to WordPress's twentyfifteen or something extremely simple. If the problem persists, you know it's a plugin. I'd disable your plugins one by one until the problem goes away. Tedious, yes, but it's an effective way of narrowing down the cause.

 

Thoughts?

[clickmonster]

I'm nearly certain that it's your theme or another plugin that is interfering. Here's the deal; If you look at the HTML source of a TubePress thumbnail image, it should look something like this:

<div class="tubepress-thumb js-tubepress-thumb js-tubepress-fluid-thumb-adjustable">
  <a class="tubepress-cursor-pointer js-tubepress-invoker js-tubepress-itemid-1QOe4k-LaSY">
    <img class="tubepress-thumbnail-image js-tubepress-fluid-thumb-reference js-tubepress-preview" alt="New Year&#039;s Eve wedding film {Tulsa, Oklahoma wedding video}" src="//i.ytimg.com/vi/1QOe4k-LaSY/mqdefault.jpg" width="167" height="94"/>
  </a>
  ...

but on your site, it looks like this:

<div class="tubepress-thumb js-tubepress-thumb js-tubepress-fluid-thumb-adjustable">
  <p>
    <a class="tubepress-cursor-pointer js-tubepress-invoker js-tubepress-itemid-nYVDLjEnJhY">
      <img class="tubepress-thumbnail-image js-tubepress-fluid-thumb-reference js-tubepress-preview"
      <br />
       alt=&#8221;NuCanoe Frontier vs Amberjack by Graham Tayloe&#8221; src=&#8221;http://i.ytimg.com/vi/nYVDLjEnJhY/default.jpg&#8221;
      <br />
       width=&#8221;160&#8243; height=&#8221;120&#8243; />
    </a>
  </p>
  ...

Notice the extra <p> and <br/> tags? Usually that's causes by a WordPress filter (from a theme or plugin) messing with the HTML output before it hits the screen. It looks terrible, of course, and breaks TubePress's client-side functionality. To find the offender, first I'd switch your theme (or even just preview) to WordPress's twentyfifteen or something extremely simple. If the problem persists, you know it's a plugin. I'd disable your plugins one by one until the problem goes away. Tedious, yes, but it's an effective way of narrowing down the cause.

 

Thoughts?

I've concluded it is the theme and not the plugin or any other plugins. Any idea what file specifically would be causing the issue? I basically rewrote the code on that page and it still doesn't work. I looked at the template and it looked fine as well. Maybe something in the header? Thanks so much for your help - you guys are dedicated and I will definitely be seeking to purchase plugins from you all.

[Larry Newman]

I have several sites with tubepress version 3.17 When I update to Version 4.1.4 the site crashes so badly that I must reinstall from scratch (My backup)...  Wordfence shows a possible malaware infection in this upgrade, but when I go to fix or delete my system also crashes...   I have also successfully installed this update, but in only shows 3 videos...  The error I get is:

Fatal error: Class 'tubepress_platform_impl_log_BootLogger' not found in /home/domain1/public_html/wp-content/plugins/tubepress/src/platform/classes/tubepress/platform/impl/boot/PrimaryBootstrapper.php on line 159

 

What am I missing???  What am I doing wrong???  Can you help???  Thank you Larry Newman (larrynew@hotmail.com)

[eric]

Well, that's progress!

 

If I were in your shoes I would first look for anything that runs on the_content filter. Just running a search for "the_content" over your theme's directory would be a good start. Next I would search for wpautop to see if that returns any hits - you can even disable wpautop to see if that helps (instructions on linked page).

 

The best approach, and this might be more work than it's worth, would be to set up a PHP debugging environment and step through the code.

 

Good luck and let us know if we can help out.

[Larry Newman]

I don't know how or where to search my theme's directory..., 

[eric]

 

I have several sites with tubepress version 3.17 When I update to Version 4.1.4 the site crashes so badly that I must reinstall from scratch (My backup)...  Wordfence shows a possible malaware infection in this upgrade, but when I go to fix or delete my system also crashes...   I have also successfully installed this update, but in only shows 3 videos...  The error I get is:

Fatal error: Class 'tubepress_platform_impl_log_BootLogger' not found in /home/domain1/public_html/wp-content/plugins/tubepress/src/platform/classes/tubepress/platform/impl/boot/PrimaryBootstrapper.php on line 159

 

What am I missing???  What am I doing wrong???  Can you help???  Thank you Larry Newman (larrynew@hotmail.com)

 

 

Hi Larry,

 

That error typically comes from a corrupted TubePress installation. When you say that the site crashes badly when you install 4.1.4, what exactly happens? Do you get any error messages?

[Larry Newman]

Fatal error: Class 'tubepress_platform_impl_log_BootLogger' not found in /home/domain1/public_html/wp-content/plugins/tubepress/src/platform/classes/tubepress/platform/impl/boot/PrimaryBootstrapper.php on line 159 - Also when I run a malaware check, it shows malaware in the tubepress install, but will not let me delete...

[Larry Newman]

I Just had a flash... Should I completely delete my old version of tubepress, the install the updated new version from your site???  Or is it OK to download from wp???

[eric]

I Just had a flash... Should I completely delete my old version of tubepress, the install the updated new version from your site???  Or is it OK to download from wp???

 

I would definitely suggest deleting any existing versions of TubePress that you have and starting from scratch, yes. You can delete TubePress from WP Admin > Plugins (if it will let you) or just delete the directories from wp-content/plugins.

 

You can download the latest free version of TubePress from here.

 

Let us know how that goes.

[Larry Newman]

Hi I deleted the old and installed the new...Works like a charm...  thanks for your help

[clickmonster]

Well, that's progress!

 

If I were in your shoes I would first look for anything that runs on the_content filter. Just running a search for "the_content" over your theme's directory would be a good start. Next I would search for wpautop to see if that returns any hits - you can even disable wpautop to see if that helps (instructions on linked page).

 

The best approach, and this might be more work than it's worth, would be to set up a PHP debugging environment and step through the code.

 

Good luck and let us know if we can help out.

Eric, once again - thanks for your help and for sticking with this!! Really appreciate it. I tried a lot of that (not the debugging environment, over my head) - could I send you credentials and give you ftp and wp access? If not, no worries. If there is any other paths you could point me down - thanks!

[eric]

Under normal circumstances I would be totally agreeable to logging in via FTP to debug. However we have a huge deadline coming up Monday that is causing me all sorts of chaos and lost sleep. To be frank, I won't have time to investigate until things calm down.

 

Could you contact the author of the theme? They would surely have some insight..

 

Sorry to be not so helpful at the moment..

[Larry Newman]

Post, now that I have updated my tubepress installations, and fixed the sites that crashed, I am now getting this message: "YouTube responded with an error: Quota Exceeded"  I am not even getting the 3 videos promised in the FREE edition...   What am I missing???  Thanks, Larry

[eric]

Post, now that I have updated my tubepress installations, and fixed the sites that crashed, I am now getting this message: "YouTube responded with an error: Quota Exceeded"  I am not even getting the 3 videos promised in the FREE edition...   What am I missing???  Thanks, Larry

 

Please follow these instructions to get past the quota error. This is a one-time setup and should take you just a few minutes.