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Help! No Matching Videos In Youtube Playlist


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#1 galsen

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Posted 22 November 2014 - 06:49 AM

Hi, I need help.

tubepress is a vital plugin of my website http://www.xooltv.comand since the day before yesterday I'm having a "No matching video" in french (aucune video correspondant), at all pages.

 

I have tested everything 

deleting and reinstalling the plugin, general cleanning of the page, removing PL in playlist ID .... but nothing

 

I am using this code

[tubepress mode="playlist" playlistValue="PLP_1qzR04keDLtqQGCWPb9GTbzMLTHVTc" autoplay="True"] on this page http://xooltv.com/di...ssement/ngonal/

 

the same code is working in another website. i don't undertand what's wrong? 

 

thanks you for help.



#2 MGDAILY

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Posted 22 November 2014 - 03:43 PM

Same thing on http://dailyknowledg...ledgetree.com  All my pages that have Tupress shortcode are coming up with "no matching video".

Try this page as an example:  http://dailyknowledg...n-texas-snakes/



#3 galsen

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Posted 22 November 2014 - 05:20 PM

this is my debugging's result, a little unusual. having brackets together the playlist ID, like this: " »playlist »"
 
[2014-11-22 21:55:46] [DEBUG] Shortcode Parser: Found a shortcode: [tubepress mode= »playlist » playlistValue= »PLP_1qzR04keDLtqQGCWPb9GTbzMLTHVTc »] 
[2014-11-22 21:55:46] [DEBUG] Shortcode Parser: Candidate options detected in shortcode: [tubepress mode= »playlist » playlistValue= »PLP_1qzR04keDLtqQGCWPb9GTbzMLTHVTc »] 
[2014-11-22 21:55:46] [DEBUG] Shortcode Parser: Name-value pair detected: mode = " »playlist »" (unfiltered) 
[2014-11-22 21:55:46] [DEBUG] Shortcode Parser: Name-value pair detected: mode = " »playlist »" (filtered) 
[2014-11-22 21:55:46] [DEBUG] Shortcode Parser: Name-value pair detected: playlistValue = " »PLP_1qzR04keDLtqQGCWPb9GTbzMLTHVTc »" (unfiltered) 
[2014-11-22 21:55:46] [DEBUG] Shortcode Parser: Name-value pair detected: playlistValue = " »PLP_1qzR04keDLtqQGCWPb9GTbzMLTHVTc »" (filtered) 
[2014-11-22 21:55:46] [DEBUG] Memory Execution Context: Accepted valid value: mode =  »playlist » 
[2014-11-22 21:55:46] [WARNING] Memory Execution Context: Ignoring invalid value for "playlistValue" (Invalid value supplied for "Cette liste de lecture".) 
[2014-11-22 21:55:46] [DEBUG] Search Output Shortcode Handler: Not configured for search results 
[2014-11-22 21:55:46] [DEBUG] Memory Execution Context: Accepted valid value: galleryId = 1899946446 
[2014-11-22 21:55:46] [DEBUG] Thumb Gallery Shortcode Handler: Starting to build thumbnail gallery 1899946446 
[2014-11-22 21:55:46] [DEBUG] Theme Handler: Attempting to load template instance from gallery.tpl.php with fallback directory at /customers/9/5/6/xooltv.com/httpd.www/wp-content/plugins/tubepress/src/main/resources/default-themes/default 
[2014-11-22 21:55:46] [DEBUG] Theme Handler: Requested theme is 'default' 
[2014-11-22 21:55:46] [DEBUG] Theme Handler: Found gallery.tpl.php first try at /customers/9/5/6/xooltv.com/httpd.www/wp-content/plugins/tubepress/src/main/resources/default-themes/default/gallery.tpl.php 
[2014-11-22 21:55:46] [DEBUG] Theme Handler: Successfully loaded template from /customers/9/5/6/xooltv.com/httpd.www/wp-content/plugins/tubepress/src/main/resources/default-themes/default/gallery.tpl.php 
[2014-11-22 21:55:46] [DEBUG] Thumb Gallery Shortcode Handler: Asking provider for videos 
[2014-11-22 21:55:46] [DEBUG] Default Video Collector: Current page number is 1 
[2014-11-22 21:55:46] [DEBUG] Default Video Collector: There are 2 pluggable video provider service(s) registered 
[2014-11-22 21:55:46] [DEBUG] Default Video Collector: Asking to see who wants to handle page 1 for gallery source " »playlist »" 
[2014-11-22 21:55:46] [DEBUG] Default Video Collector: youtube cannot handle 1 for gallery source " »playlist »" 
[2014-11-22 21:55:46] [DEBUG] Default Video Collector: vimeo cannot handle 1 for gallery source " »playlist »" 
[2014-11-22 21:55:46] [DEBUG] Default Video Collector: No video providers could handle this request 
[2014-11-22 21:55:46] [DEBUG] Per-page Sorter: Requested per-page sort order is "none". Not applying per-page sorting. 
[2014-11-22 21:55:46] [DEBUG] Result Count Capper: Effective total result count (taking into account user-defined limit) is 0 video(s) 
[2014-11-22 21:55:46] [DEBUG] Thumb Gallery Shortcode Handler: Provider has delivered 0 videos 
 
 
any idea??


#4 galsen

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Posted 23 November 2014 - 03:54 PM

solved at the moment, the problem is with wordpress version 4.0.1



#5 freeadresse

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Posted 24 November 2014 - 10:22 AM

So galsen, what did you do to solve the problem? Rolled back to WP 4.0?



#6 galsen

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Posted 24 November 2014 - 06:21 PM

yes, installing a version older than 4.0.1



#7 brandon

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Posted 25 November 2014 - 01:57 AM

Hi all,

 

I have notified our development staff of the possible issue with WP 4.0.1

 

Could you please tell me what version of TubePress you are using?

 

Thanks!


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#8 Rizos Tziamalis

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Posted 25 November 2014 - 02:56 AM

tubepress 3.1.6 

no videos all these days :(



#9 eric

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Posted 25 November 2014 - 02:32 PM

Same thing on http://dailyknowledg...ledgetree.com  All my pages that have Tupress shortcode are coming up with "no matching video".

Try this page as an example:  http://dailyknowledg...n-texas-snakes/

 

Please enable debugging for us from WP Admin > Settings > TubePress > Advanced. That should give us the insight we need to diagnose the "No matching videos" error. Should be easy to fix. Thanks!



#10 eric

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Posted 25 November 2014 - 02:37 PM

 

this is my debugging's result, a little unusual. having brackets together the playlist ID, like this: " »playlist »"
 
[2014-11-22 21:55:46] [DEBUG] Shortcode Parser: Found a shortcode: [tubepress mode= »playlist » playlistValue= »PLP_1qzR04keDLtqQGCWPb9GTbzMLTHVTc »] 
[2014-11-22 21:55:46] [DEBUG] Shortcode Parser: Candidate options detected in shortcode: [tubepress mode= »playlist » playlistValue= »PLP_1qzR04keDLtqQGCWPb9GTbzMLTHVTc »] 
[2014-11-22 21:55:46] [DEBUG] Shortcode Parser: Name-value pair detected: mode = " »playlist »" (unfiltered) 
[2014-11-22 21:55:46] [DEBUG] Shortcode Parser: Name-value pair detected: mode = " »playlist »" (filtered) 
[2014-11-22 21:55:46] [DEBUG] Shortcode Parser: Name-value pair detected: playlistValue = " »PLP_1qzR04keDLtqQGCWPb9GTbzMLTHVTc »" (unfiltered) 
[2014-11-22 21:55:46] [DEBUG] Shortcode Parser: Name-value pair detected: playlistValue = " »PLP_1qzR04keDLtqQGCWPb9GTbzMLTHVTc »" (filtered) 
[2014-11-22 21:55:46] [DEBUG] Memory Execution Context: Accepted valid value: mode =  »playlist » 
[2014-11-22 21:55:46] [WARNING] Memory Execution Context: Ignoring invalid value for "playlistValue" (Invalid value supplied for "Cette liste de lecture".) 
[2014-11-22 21:55:46] [DEBUG] Search Output Shortcode Handler: Not configured for search results 
[2014-11-22 21:55:46] [DEBUG] Memory Execution Context: Accepted valid value: galleryId = 1899946446 
[2014-11-22 21:55:46] [DEBUG] Thumb Gallery Shortcode Handler: Starting to build thumbnail gallery 1899946446 
[2014-11-22 21:55:46] [DEBUG] Theme Handler: Attempting to load template instance from gallery.tpl.php with fallback directory at /customers/9/5/6/xooltv.com/httpd.www/wp-content/plugins/tubepress/src/main/resources/default-themes/default 
[2014-11-22 21:55:46] [DEBUG] Theme Handler: Requested theme is 'default' 
[2014-11-22 21:55:46] [DEBUG] Theme Handler: Found gallery.tpl.php first try at /customers/9/5/6/xooltv.com/httpd.www/wp-content/plugins/tubepress/src/main/resources/default-themes/default/gallery.tpl.php 
[2014-11-22 21:55:46] [DEBUG] Theme Handler: Successfully loaded template from /customers/9/5/6/xooltv.com/httpd.www/wp-content/plugins/tubepress/src/main/resources/default-themes/default/gallery.tpl.php 
[2014-11-22 21:55:46] [DEBUG] Thumb Gallery Shortcode Handler: Asking provider for videos 
[2014-11-22 21:55:46] [DEBUG] Default Video Collector: Current page number is 1 
[2014-11-22 21:55:46] [DEBUG] Default Video Collector: There are 2 pluggable video provider service(s) registered 
[2014-11-22 21:55:46] [DEBUG] Default Video Collector: Asking to see who wants to handle page 1 for gallery source " »playlist »" 
[2014-11-22 21:55:46] [DEBUG] Default Video Collector: youtube cannot handle 1 for gallery source " »playlist »" 
[2014-11-22 21:55:46] [DEBUG] Default Video Collector: vimeo cannot handle 1 for gallery source " »playlist »" 
[2014-11-22 21:55:46] [DEBUG] Default Video Collector: No video providers could handle this request 
[2014-11-22 21:55:46] [DEBUG] Per-page Sorter: Requested per-page sort order is "none". Not applying per-page sorting. 
[2014-11-22 21:55:46] [DEBUG] Result Count Capper: Effective total result count (taking into account user-defined limit) is 0 video(s) 
[2014-11-22 21:55:46] [DEBUG] Thumb Gallery Shortcode Handler: Provider has delivered 0 videos 
 
 
any idea??

 

 

This looks like some strange characters got injected into TubePress's shortcode. A sure way to avoid this is to use WordPress's Text Editor (instead of the Visual Editor). Here are some docs that might be useful. Just make sure that your shortcode looks exactly like

[tubepress mode="playlist" playlistValue="PLP_1qzR04keDLtqQGCWPb9GTbzMLTHVTc"]

Let us know how that works.



#11 eric

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Posted 25 November 2014 - 02:38 PM

If anyone else reading this is experience a "No matching videos" error, please start a new thread and post a link to your site. Most issues are easy to diagnose remotely. Thanks!



#12 freeadresse

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Posted 25 November 2014 - 06:38 PM

thanks galsen.

Eric, the problem is definitely a WP 4.0.1 issue.

I am willing to use the tubepress RC, but I don't know where to download it. It isn't in the wordpress plugins repository. Please help.

 

Right now I am using the 3.1.6 version with WP 4.0.1 and the problem is still there. Here a two links

 

1) http://www.woawoa.ca...pour-halloween/

2) http://www.centreinf...ices-physiques/

 

Don't mind the youtube native playlists I put there

 

Thanks

 

 

 

 



#13 brandon

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Posted 25 November 2014 - 11:51 PM

freeadresse,

 

You can download 4.0 from the marketplace tab at the top of this page.

 

Please enable TubePress Debugging from within the TubePress control panel.

 

Thanks!


Want a faster, more personalized support experience? Open a ticket with us! We will be gradually phasing out forum-based support in favor of a proper ticketing system. Please help us help you!


#14 MGDAILY

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Posted 07 December 2014 - 09:03 PM

Sorry it took so long. I'm still not getting any videos. I've tried uninstalling 3.1.6 Pro and now i have loaded 4.1 from the marketplace. Still no videos. I have started debugging as suggested.

Let me know what you find.

 

Thanks!



#15 TubePress LLC

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Posted 08 December 2014 - 11:49 AM

Sorry it took so long. I'm still not getting any videos. I've tried uninstalling 3.1.6 Pro and now i have loaded 4.1 from the marketplace. Still no videos. I have started debugging as suggested.

Let me know what you find.

 

Thanks!

 

I think the explanation on this one is pretty simple; there are some weird "extra" characters in your shortcode that is confusing TubePress:

[tubepress mode=”tag” tagValue='”texas snakes”|”dangerous texas snakes”‘]

The solution I think is to use WordPress's Visual Editor as described here in the documentation. Just make sure that, using WordPress's Text Editor, your shortcode looks like this:

[tubepress mode="tag" mode="tag" tagValue="'texas snakes'|'dangerous texas snakes'"]

Notice that I also switched the double/single quotes. That should get things working for you. Let us know!



#16 eric

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Posted 05 January 2015 - 07:03 PM

This should now be resolved in TubePress 4.0.3. You can download the free trial from here or TubePress Pro from here.