3 replies to this topic

[vippattaya]

Absolutely nothing is working as it should:

 

http://www.enduro-ma.../video-gallery/

 

Installed from free version, upgraded - and nothing works. The first video shows up, but the thumbnails do not do anything when clicked, and at the footer of the page, nothing appears in the pop-up box when thumbnails are clicked. 

 

What gives? I assumed paying and upgrading would enhance the functionality, not completely disable it.

 

Please advise.

[brandon]

Hello,

 

Your thumbnails are not working because of the following error on your site when a thumbnail is clicked:

 

 

"NetworkError: 404 Not Found - http://www.enduro-ma...axEndpoint.php"

 

Please verify that this file is where it is supposed to be.  If you can not locate it, I would suggest re-downloading TubePress Pro and then re-uploading it to your site.

 

Thanks!

[vippattaya]

Navigating via FTP, the file is right where it should be. Via web, I get WP's 404 error.

[brandon]

Hello,

 

Please uninstall TubePress (you won't lose your settings) and then re-upload it.  If it still continues to give the 404 error, I would recommend speaking with your Hosting Provider to find out exactly why.  It could be something in your .htaccess file that is blocking it.

 

Thanks!