2 replies to this topic

[Ben Bloch]

Hello, I am getting the error message "Problem retrieving videos from provider: Bad Request" when I use the playlist shortcode.
Here is the page: http://www.goatsilk....ll...-paul-crik
And this is what I have entered in the page in wordpress: [tubepress mode=“playlist” playlistValue=“5E98F5B7ADDA93E5”]

Thanks in advance for your help!

[eric]

Seems to be a problem with WordPress's visual editor inserting curly double quotes into your playlist. The solution is easy. Just use WordPress's HTML editor instead of the visual editor, and make sure there's no leftover curly quotes. So currently you have this:

[tubepress mode=“playlist” playlistValue=“5E98F5B7ADDA93E5”]

But what you want instead is for your shortcode to look exactly like this:

[tubepress mode="playlist" playlistValue="5E98F5B7ADDA93E5"]

Notice the subtle difference in the double quotes. TubePress is usually quite good about handling this, as it's a common mistake, but somehow yours slipped through the cracks. Make sense?

[Ben Bloch]

Right, that was it! Weird because I WAS using the html editor, but I guess because I copied and pasted the code it had it as curly quotes anyway... anyhow, thanks muchly for your help!