Just Upgraded - Now Vids Wont Play
Posted 31 August 2014 - 07:55 PM
Just upgraded to the paid version. The only reason we did was because we wanted clear thumbnails. Upgraded as per the instructions provided. Now everything looks great except the videos won't open/play - so it's been a bit pointless.
How can this be fixed?
From what I know I am using the latest versions of the plugin and wordpress.
See here: http://fromthepit.com.au/videos/
Posted 31 August 2014 - 10:28 PM
I see that you have switched to the "popup" player location and that your videos are working normally. By any chance were you using Shadowbox.js before? If so, that requires an extra installation step for Pro users due to licensing restrictions.
Let us know. Thanks!
Posted 01 September 2014 - 12:28 AM Best Answer
That worked perfectly thanks. Shame that this kind of messing around is required for an upgrade when the free version works perfectly.