17 replies to this topic

[Cláudio Ângelo Neto]

First, I researched this topic in the forum and found similar topics, but the solutions presented in them have not helped me, so I created this topic. 

 

I have installed and configured everything TubePress correctly, but the page where the gallery is displayed only shows the message "No videos matching" (in Portuguese: "Nenhum vídeo correspondente"). 

 

My TubePress is configured to display videos from a specific user. Even tried switching to another user and check if it worked, and it worked. But when I put my user just does not work. 

 

I tried to use the code [tubepress mode="user" userValue="sindaspcetv"] too, but it did not worked.

 

 

Page where the TubePress being displayed: http://sindaspce.org...tv-sindasp-ce/ 

 

YouTube Channel: https://www.youtube....ser/sindaspcetv or https://www.youtube....jECU6hztU1K9q8Q (tried setting sindaspcetv and UCpcVaTWRjECU6hztU1K9q8Q, none worked). 

 

 

Thank you for your help.

[brandon]

Boa tarde Cláudio,

 

Youtube's API is returning 0 results when trying to pull up your user.  I see that your user does have 7 videos, but for some reason the API has no data.

 

I am continuing to investigate and will let you know.

 

brigado!

[Cláudio Ângelo Neto]

Thank you, Brandon. I wait for your answer.

 

The strangest thing is that when i put a diferent user it works fine, but with this user not

 

Greetings!

[Cláudio Ângelo Neto]

Today I did upload a new video on the same YouTube channel. To my surprise, this video now appears in the listing. It's like he's showing only the videos I posted after implementing the code. 

 

Does it help you find an answer? The above videos do not appear. 

 

Thank you!

[brandon]

Hi Cláudio,

 

Since this newest video does work, but the previous video does not, that lets us know that the YouTube API is working properly.  This also means that the reason your videos are not being displayed is most likely due to a setting within YouTube that requires adjustment.  It could be that your videos are set to only be visible from certain geographic locations (such as South America, or Brasil)

 

It could also be that your videos security settings do not allow embedding of the videos.

 

You'll have to look into the settings on your videos.

 

Thanks!

[Cláudio Ângelo Neto]

Hello Brandon, 

 

I checked the security settings, location and embedding of videos, and they are all with the same settings. 

 

However, the videos still do not appear. I do not know what else to do, you can view some solution for my case?

[brandon]

Hi Cláudio,

 

I have asked one of our developers to look into this issue and will let you know what they find.

 

Thanks for your patience!

[brandon]

Hi Cláudio,

 

After further investigating, it appears that the fault lies with YouTube and their API.  Unfortunately, sometimes a video that has a small number of views just doesn't show up in the API.

 

TubePress 4.0 will be using the new API, which is supposedly more robust and better.

 

Thanks!

[ByNet Porto]

Hello, i'm experiencing the same issue, except I can't get Tubepress to show any videos, from any user at all. Strangest thing is, yesterday, last time i looked, everything was working fine... I don't have a clue on what might be happening.

[ChrisACar]

When will the new ver be coming out?

[Jason Staroszik]

TubePress is a vital component of my page (www.newworldagency.com), all listed under Video's in subcategories. They were all working up until now. I use the code: 

[tubepress mode="user" userValue="adidasFootballUS"]

[Richard Mann]

Tubepress will not populate videos from my user name but I can ask it to "search" for my videos by title and it will pull them into my blog. Worked just fine this morning.

[ScapeGoatBR]

I am too experiencing this same issue. Since yesterday (August, 28), all my video galleries to all my clients websites have gone "offline" with the same message as written above: "No videos matching". I was, at first, using only [tubepress] as shortcode, but then I've replaced it for

[tubepress mode="user" userValue="DesertOfficial"], and still nothing shows up.

 

I have decided to check all websites I delivered this year (that were using Tubepress)... All of them are now with the same message. This is very important so I can, at least, know what to tell everyone. Do you guys have an idea as to why it has stopped all of a sudden?

 

Tks for the attention.

[ScapeGoatBR]

Ok, I had to come back here because after only ONE HOUR after I posted the issue, THE PROBLEM IS NOW SOLVED!

[ChrisACar]

ScapeGoatBR,

 

How did you fix this problem????

[Jason Staroszik]

It fixed itself for my site. I didn't do anything and just checked my site after I read ScapeGoatBR's post. Must have been some sort of glitch

[ChrisACar]

Wow After reading your reply, I checked my site and all is working again too.... That was strange.

[eric]

Almost definitely a glitch on YouTube's end that appears to have been resolved now. Feel free to start a new thread if anyone else is experiencing a similar issue.