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Preview Screenshot Not Filling Window

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#1 Terry Lamar

Terry Lamar


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Posted 26 May 2014 - 11:02 AM

Hi....before the video is played the screenshot of the video doesnt fill the video box (see screenshot attached) but once you press play on the video the video fills the video box completely (see screenshot attached). This is the shortcode I am using:


[tubepress video="3FGjKJDbrnQ" theme="youtube" playerColor="dc00f0" embeddedHeight="195" embeddedWidth="305" title="false" length="false" description="false" playerImplementation="longtail"]


Thanks for any help!



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#2 brandon


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Posted 27 May 2014 - 08:29 PM

Hello Terry,


The resolution to the black-bars would be to purchase the YouTube Black Bars Remover 1.0.2 add-on from within the TubePress Marketplace (link at top of page).


Let us know if you need anything else.



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#3 Terry Lamar

Terry Lamar


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Posted 27 May 2014 - 11:22 PM

Hi Brandon,


This doesnt appear to be the same situation that the black bars will fix because I thought of that.....the video is reduced in size at the start and then goes full size once clicked.....


Any other ideas that might be causing it?