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Free Version And Pro Version Together Or Separate?


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2 replies to this topic

#1 ncdesignz

ncdesignz

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Posted 28 February 2014 - 02:46 PM

I already had the free version installed, and client decided they like it, but want HD thumbnails.  Do I install the Pro version then delete the free one, or are they both needed?



#2 stadulis66

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Posted 01 March 2014 - 02:05 PM

Same question here.  I just install the PRO version on its own, it does not work properly.  The thumbnails do not take you to a new video.  Are you supposed to install both side by side?



#3 brandon

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Posted 05 March 2014 - 03:10 AM

Hello,

 

You should remove/uninstall the free version, prior to installing the Pro Version.  All of your settings from the free version will remain, as they are stored in the master WP database.

 

Stadulis, please post a link to your site where the thumbnails are not working and I'd be more than happy to take a look.

 

Thanks!


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