Jump to content


These Forums Are Now Read-Only


For TubePress support, please post a question here or open a support ticket and we will be glad to assist.


Photo

Tubepress (free) 3.1.1 Broken


  • Please log in to reply
5 replies to this topic

#1 Andreas Poike

Andreas Poike

    Newbie

  • TubePress Pro
  • Pip
  • 6 posts

Posted 30 July 2013 - 07:31 AM

Besides from using the pro version on one site I also use the free version on another site. Just updated the free version to 3.1.1. And that broke it. When clicking on a thumbnail the video does not load. It just puts a white layer over the current video.

 

Example:

http://tanalys.se/in...ndens-analyser/



#2 eric

eric

    Lead Developer

  • TubePress Staff
  • 2787 posts

Posted 30 July 2013 - 09:45 AM

Hi,

 

Are you still experiencing this problem? I visited your site and TubePress seems to be operating normally.

 

If you were using Shadobox.js, you would need to install it after upgrading.

 

Let us know - thanks!



#3 Mark Tatge

Mark Tatge

    Newbie

  • Members
  • Pip
  • 4 posts

Posted 30 July 2013 - 03:10 PM

Hi, how do I upgrade to latest version of tubepress pro if I already have an earlier version installed. My subscription is still active. Thank you, Mark



#4 brandon

brandon

    Advanced Member

  • TubePress Staff
  • 1989 posts

Posted 30 July 2013 - 11:48 PM

Mark,

 

In order to upgrade your tubepress pro, you must go to the downloads section while logged in with your account to the forums.  Once in the download section, you will see TubePress Pro 3.1.1 at the bottom of the page so you can download it and install it.

 

Let us know if you need any more assistance.

 

Thanks!


Want a faster, more personalized support experience? Open a ticket with us! We will be gradually phasing out forum-based support in favor of a proper ticketing system. Please help us help you!


#5 DJF

DJF

    Newbie

  • Members
  • Pip
  • 1 posts

Posted 08 October 2013 - 04:02 AM

Hi mark,

 

I use tubepress since 2 years and everething was OK.

Just updated free version to 3.1.1 and I have same problem.

When clicking on thumbnails videos does not load. It just puts a white layer over the current video.

 

can you help me

thanks.

 

example: 

http://djfrenchy.com/videos/

 

 

  • WordPress : 3.6.1
  • PHP/MySQL : 5.3.16 / 5.1.49-3-log
  • Twenty Ten
  • Tube press: 3.1.1


#6 brandon

brandon

    Advanced Member

  • TubePress Staff
  • 1989 posts

Posted 15 October 2013 - 11:40 PM

DJF,

 

Your site appears to be working properly.  Please check it and if you are continuing to have issues, please let us know.

 

Thanks!


Want a faster, more personalized support experience? Open a ticket with us! We will be gradually phasing out forum-based support in favor of a proper ticketing system. Please help us help you!