3 replies to this topic

[Sean T]

At sithacademy.com I get this error frequently: "An unknown HTTP error occurred. Please examine shortstop's debug output for further details". Debug mode is on. The last messages are "HTTP Response Handler Chain: Response returned status 403" and "YouTube Error Handler: Not a youtube response". Please advise. Thank you.

 

 

[brandon]

Hello Sean,

I tried viewing and refreshing your page to try and regenerate the Unknown HTTP error with no success.

My suspicion is that it is a timeout issue, most likely caused by your hosting provider.  One thing you can try is to clear the Wordpress cache and then lower the cache expiration time to 3600 or lower.

Also, to view the shortstop debug output, please see the instructions here: http://tubepress.com...hoot:ServerSide

Let us know if you continue to have problems.

Thanks!

[Sean T]

Can you tell me how to clear the wordpress cache and lower its expiration time? Thank you.

[brandon]

Sean, I apologize, the cache clearing and expiration time is only if you are using the WP Cache plugin.

 

Again, this seems like a hosting provider timeout issue, but if you experience the issue again please let us know and we'll try to re-create it.

 

Thanks!