7 replies to this topic

[john pesantes]

My videos were working find and today I got this message: 0: Failed to connect to 2607:f8b0:4003:c01::76: Network is unreachable ..I tried to re plug tubepress with the new version but nothing ...does someone knows what happened!!!

[eric]

Sounds like your server is unable to make network outgoing connections. I would open a support ticket with your hosting provider and they should clear it up for you.

[john pesantes]

Hey Eric I got this from my provider....

Hello,

We checked all network settings along with firewall settings . We are able to connect to your website tubepress.org . We dont see any network outgoing connection from our end . We also stopped the firewall to test the results but same error . Can you contact your plugin provider again and ask him if there is anything we are missing from our end .


traceroute to tubepress.org (108.59.11.77), 30 hops max, 40 byte packets
1 129.94.173.24.gvodatacenter.com (24.173.94.129) 0.436 ms 0.435 ms 0.535 ms
2 rrcs-24-173-15-185.sw.biz.rr.com (24.173.15.185) 0.302 ms 0.331 ms 0.357 ms
3 xe-0-2-0.ivoktxad2cw.tx.twcbiz.com (24.73.242.125) 0.565 ms 0.566 ms 0.565 ms
4 xe-1-2-0.snavtxuu2cw.tx.twcbiz.com (24.73.242.138) 1.337 ms 1.337 ms 1.335 ms
5 xe-0-2-0.snavtxxuu1cw.tx.twcbiz.com (24.73.242.141) 0.974 ms 0.988 ms 0.986 ms
6 24.73.242.30 (24.73.242.30) 11.111 ms 10.913 ms 7.752 ms
7 ae23.hstntxl3-rtr1.texas.rr.com (24.175.32.156) 8.543 ms 8.590 ms 8.615 ms
8 ae-4-0.cr0.hou30.tbone.rr.com (66.109.6.54) 12.073 ms 11.028 ms 10.995 ms
9 ae-0-0.cr0.dfw10.tbone.rr.com (66.109.6.39) 10.861 ms 10.883 ms 10.893 ms
10 107.14.17.234 (107.14.17.234) 8.831 ms 8.882 ms 8.856 ms
11 66.109.9.214 (66.109.9.214) 9.035 ms 9.350 ms 10.456 ms
12 206.165.72.106 (206.165.72.106) 40.653 ms 39.229 ms 39.155 ms
13 108.59.15.175 (108.59.15.175) 39.332 ms 40.097 ms 40.124 ms
14 web200.webfaction.com (108.59.11.77) 39.900 ms 39.923 ms 39.918 ms



PING tubepress.org (108.59.11.77) 56(84) bytes of data.
64 bytes from web200.webfaction.com (108.59.11.77): icmp_seq=1 ttl=50 time=39.5 ms
64 bytes from web200.webfaction.com (108.59.11.77): icmp_seq=2 ttl=50 time=39.5 ms
64 bytes from web200.webfaction.com (108.59.11.77): icmp_seq=3 ttl=50 time=39.3 ms
64 bytes from web200.webfaction.com (108.59.11.77): icmp_seq=4 ttl=50 time=39.2 ms
64 bytes from web200.webfaction.com (108.59.11.77): icmp_seq=5 ttl=50 time=39.7 ms
64 bytes from web200.webfaction.com (108.59.11.77): icmp_seq=6 ttl=50 time=39.2 ms
64 bytes from web200.webfaction.com (108.59.11.77): icmp_seq=7 ttl=50 time=39.3 ms


Regards,


Tushar Shinde
GVO Support

[john pesantes]

Hello, Eric
I opened the ticket from my host and this is what they told me.....
"There is no problem from our end to begin with . The path your developer guy mentioned doesnt exist " sys/classes/org/tubepress/impl/bootstrap/ProTubePressBootstrapper.class.php " we tried to search each and every file in your website there is no such path . Please update the developers that there is no such path we even tried to edit the plugin code but there are no such lines .We also came to the conclusion the plugin code is broken ".
Do you another solutions...I had lost the videos in most of my sites

[john pesantes]

try to disconnect the plugin and connected again and I still getting this message:
0: Failed to connect to 2607:f8b0:4003:c01::76: Network is unreachable you can see my site : theworldcupvideos.com

[john pesantes]

I have investigated the issue further and I can see there is file named sys/classes/org/tubepress/impl/bootstrap/TubePressBootstrapper.class.php and not sys/classes/org/tubepress/impl/bootstrap/ProTubePressBootstrapper.class.php

I have checked the file and found below code.

$pm->registerFilter(org_tubepress_api_const_plugin_FilterPoint::PROVIDER_RESULT, $ioc->get('org_tubepress_impl_plugin_filters_providerresult_ResultCountCapper'));
$pm->registerFilter(org_tubepress_api_const_plugin_FilterPoint::PROVIDER_RESULT, $ioc->get('org_tubepress_impl_plugin_filters_providerresult_VideoBlacklist'));
$pm->registerFilter(org_tubepress_api_const_plugin_FilterPoint::PROVIDER_RESULT, $ioc->get('org_tubepress_impl_plugin_filters_providerresult_PerPageSorter'));
$pm->registerFilter(org_tubepress_api_const_plugin_FilterPoint::PROVIDER_RESULT, $ioc->get('org_tubepress_impl_plugin_filters_providerresult_VideoPrepender'));

Which is commented now. But I am not able to local the second string of the code provided to comment.

[john pesantes]

Hi,


Please let us know where exactly the video/plugin is trying to connect and on which port? so we can discuss it with our CTO to see if we can enable/open that outgoing port for you on the server.

Awaiting for your reply.

Regards,

Anand V.
GVO Support

[eric]

TubePress simply connects to the YouTube API or the Vimeo API using HTTP on port 80. Currently these two APIs use the following hosts:

• http://gdata.youtube.com
• http://vimeo.com

Please let me know if there's anything else I can provide. Thanks!