NEW CUSTOMER PROBLEMS - NO SUPPORT
Posted 05 April 2012 - 03:17 PM
Posted 05 April 2012 - 07:20 PM
I responded to your one other post already but didn't receive a response. I've also noted that I've been somewhat unavailable over the past few days due to health reasons.
I'm happy to help you resolve your problems here in the forum. Please post details of your situation and we'll get it worked out. Thank you.
Posted 06 April 2012 - 03:40 PM
I think I have determined that my problem is due to a bug in your software. Specifically, the problem seems to be the same issue as identified in this post - viewtopic.php?f=19&t=1221&p=4238#p4238
After reading this post, I then tried following the instructions on this page - viewtopic.php?f=18&t=1219&p=4177#p3980
I continue to get additonal errors. Perhaps its the exact syntax change I am making in my sys/classes/org/tubepress/impl/options/DefaultOptionValidator.class.php
If you could, please point me in the right direction as I have been at this for over 5 hrs. Perhaps you could send met the corrected version of the DefaultOptionValidator.class.php
Note - You can see the output of this on my site at http://sites.fwtx.co...bepresstest.php
Another resource you might need is the PHP Info file for my server - http://sites.fwtx.com/info.php
Posted 06 April 2012 - 09:16 PM
Based on what I see at viewtopic.php?f=18&t=1219&p=4177#p3980. Please let me know if you have trouble making these changes and I'll be glad to assist.
Posted 07 April 2012 - 04:39 PM
Posted 09 April 2012 - 10:16 AM
If you're able/willing, you could also send me credentials to log in to your server and I'll be happy to make the change myself. FYI my plan is to release TubePress 2.4.2 later this week to include all the bug fixes since 2.4.1.
Posted 09 April 2012 - 11:29 PM
Posted 26 March 2013 - 07:09 AM
Sorry to hijack this post, but I'm trying to get the attention of Eric. Like Chad, I've opened a thread and have yet to get a response. Sadly I saw another thread had a respond (after I posted mine) and was wondering what is causing a delay. A simple "thanks I'm looking into it" would be really helpful if that is that case!
Once again sorry to bug but I've got a project pending on this issue.