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Fatal Error On Videos Page


Best Answer eric, 20 April 2015 - 02:23 PM

Post, now that I have updated my tubepress installations, and fixed the sites that crashed, I am now getting this message: "YouTube responded with an error: Quota Exceeded"  I am not even getting the 3 videos promised in the FREE edition...   What am I missing???  Thanks, Larry

 

Please follow these instructions to get past the quota error. This is a one-time setup and should take you just a few minutes.

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#1 clickmonster

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Posted 14 April 2015 - 12:30 PM

Hi,

Getting this issue on my videos page: http://www.nucanoe.com/videos/

 

What could be the cause? I have the latest version fo TubePress( that I know of).

 

 

Here is the code I have on my page, perhaps the shortcode is outdate:

<p style="text-align: center;"><a href="#fm">NuCanoe Frontier Models</a> - <a href="#ff">Frontier Fishing</a> - <a href="#fh">Frontier Hunting </a>- <a href="#fh">Frontier Rowing </a>- <a href="#fa">Frontier Accessories</a> - <a href="#fv"> Frontier Owner's Videos</a> - <a href="#fr">Frontier+Motors</a> - <a href="#cl">Classic Models</a></p>

&nbsp;

<h2 id="fm">NuCanoe Frontier Models</h2>

[tubepress mode="playlist" playlistValue="D7016C0743F6375F"]

<h2 id="ff">Frontier Fishing</h2>

[tubepress mode="playlist" playlistValue="Uixl8OaroNd08h5FDh5KdHiBSOqHinRL"]

<h2 id="fh">Frontier Hunting</h2>

[tubepress mode="playlist" playlistValue="Uixl8OaroNecXpEJvHtnfCeCWqJCR3rT"]

<h2 id="fh">Frontier Rowing</h2>

[tubepress mode="playlist" playlistValue="Uixl8OaroNfRnmq9hvfFpv7oTOEzz3ek"]

<h2 id="fa">Frontier  Accessories</h2>

[tubepress mode="playlist" playlistValue="Uixl8OaroNcm10i_dTyi-fpE0DLq5ioq"]

<h2 id="fv">Frontier Owner's Videos</h2>

[tubepress mode="playlist" playlistValue="Uixl8OaroNe9SEEUGYjd0Wkzq_jCYJYw"]

<h2 id="fr">Frontier + Motors</h2>

[tubepress mode="playlist" playlistValue="E09B99C743D40EB4"]

<h2 id="cl">NuCanoe Classic Models</h2>

[tubepress mode="playlist" playlistValue="79C2A4313DC35077"]



&nbsp;


#2 brandon

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Posted 14 April 2015 - 10:58 PM

Hello,

 

What version of PHP and WordPress are you using?

 

Thanks!


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#3 clickmonster

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Posted 15 April 2015 - 12:39 PM

Hello,

 

What version of PHP and WordPress are you using?

 

Thanks!

Everything is up to date, including PHP and WordPress.



#4 brandon

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Posted 15 April 2015 - 11:04 PM

I've asked our developer to take a look.

 

Thanks!


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#5 eric

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Posted 15 April 2015 - 11:37 PM

TubePress 4.1.3 was released today, and it looks like you are running 4.0.9. Between those two versions, there was a rather large overhaul of the particular area of code where you are experiencing this bug.

 

Could you upgrade and see how that works? I'll bet it will resolve this issue for you. Thanks



#6 William Lewis

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Posted 16 April 2015 - 08:34 AM

I am getting this error.

 

Fatal error: Internal Zend error - Missing class information for in /home/ara42/public_html/wp-content/plugins/tubepress/src/platform/scripts/boot.php on line 15

 

I'm running 4.1.1 WordPress. I just upgraded my tubepress then went to post and nope not working.



#7 William Lewis

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Posted 16 April 2015 - 08:39 AM

I accidentally posted twice.



#8 clickmonster

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Posted 16 April 2015 - 11:48 AM

TubePress 4.1.3 was released today, and it looks like you are running 4.0.9. Between those two versions, there was a rather large overhaul of the particular area of code where you are experiencing this bug.

 

Could you upgrade and see how that works? I'll bet it will resolve this issue for you. Thanks

Thanks for your help guys! Updated and getting a bunch of weird issues now: http://www.nucanoe.com/videos/



#9 eric

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Posted 17 April 2015 - 04:35 AM

I am getting this error.

 

Fatal error: Internal Zend error - Missing class information for in /home/ara42/public_html/wp-content/plugins/tubepress/src/platform/scripts/boot.php on line 15

 

I'm running 4.1.1 WordPress. I just upgraded my tubepress then went to post and nope not working.

 

This seems to be a common issue with web servers running older versions of PHP. A quick solution would be to ask your hosting provider to upgrade your site to PHP 5.6, which as of this writing is the current version.



#10 eric

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Posted 17 April 2015 - 04:37 AM

Thanks for your help guys! Updated and getting a bunch of weird issues now: http://www.nucanoe.com/videos/

 

This looks like a new bug. I will investigate and push out a fix ASAP. Thanks and please stand by...



#11 marknie

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Posted 17 April 2015 - 11:33 AM

I am hosted by godaddy, how can I convince a large company to upgrade their PHP to 5.6



#12 clickmonster

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Posted 17 April 2015 - 01:06 PM

This seems to be a common issue with web servers running older versions of PHP. A quick solution would be to ask your hosting provider to upgrade your site to PHP 5.6, which as of this writing is the current version.

Thanks Eric! I asked their host to do this but apparently it could effect other websites, for the worse. Apparently cPanel won't be updating their version of PHP until May or June - is it possible that this will work with PHP 5.5?



#13 clickmonster

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Posted 17 April 2015 - 02:30 PM

Thanks Eric! I asked their host to do this but apparently it could effect other websites, for the worse. Apparently cPanel won't be updating their version of PHP until May or June - is it possible that this will work with PHP 5.5?

Host provider just upgraded to php5.5, this fixed the error when trying to post videos - thanks!



#14 eric

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Posted 17 April 2015 - 03:19 PM

I am hosted by godaddy, how can I convince a large company to upgrade their PHP to 5.6

 

Which version of PHP are you running now? Following these instructions you should be able to answer that question and see which other versions are available to you. Virtually without exception, you will want to run the most modern version of PHP. This "Internal Zend error - Missing class information" is a nasty, internal bug that hasn't been fixed because the PHP developers have dropped support for older versions of PHP.

 

With luck, simply changing your PHP version to any other version will get rid of the bug. Let us know.



#15 eric

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Posted 17 April 2015 - 05:53 PM

Thanks for your help guys! Updated and getting a bunch of weird issues now: http://www.nucanoe.com/videos/

 

Quick update. I was able to reproduce this bug on my test machine. Working on a fix now and will push out an update later today. Stand by!



#16 eric

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Posted 17 April 2015 - 11:30 PM

I've just released TubePress 4.1.4 which should resolve this issue. Please give it a try and let us know. Thanks!



#17 clickmonster

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Posted 18 April 2015 - 01:52 AM

I've just released TubePress 4.1.4 which should resolve this issue. Please give it a try and let us know. Thanks!

Hi Eric,

Thanks so much - where can I get this? The download page/links show 4.1.3?



#18 eric

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Posted 18 April 2015 - 02:13 AM

Sorry - I just published it there about 10 minutes ago. Should be up now!



#19 clickmonster

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Posted 18 April 2015 - 02:21 AM

Sorry - I just published it there about 10 minutes ago. Should be up now!

Thanks for the quick responses Eric - you guys rock! Unfortunately, the issue wasn't fixed by that (I used the auto updater, not sure if that makes a difference) http://www.nucanoe.com/videos/



#20 eric

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Posted 18 April 2015 - 02:22 AM

Taking a look now - sorry for the trouble and please stand by for an update..