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Fancy Box Does Not Work In Tubpress Express


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6 replies to this topic

#1 emmanuel

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Posted 03 September 2014 - 03:28 PM

I am trying to get my videos to play in FancyBox, but it does not work. Even in Preview mode, they will not play using FancyBox. The ShadowBox option is working, but not FancyBox.



#2 brandon

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Posted 03 September 2014 - 11:03 PM

Hello Emmanuel,

 

I have notified our developers of this issue and will update you once I have a response from them.

 

Thanks!


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#3 emmanuel

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Posted 01 October 2014 - 06:15 PM

Any update on this issue?



#4 brandon

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Posted 01 October 2014 - 08:53 PM

I apologize Emmanuel, I have asked our developers for an update on this issue.

 

Thanks for your patience!


Want a faster, more personalized support experience? Open a ticket with us! We will be gradually phasing out forum-based support in favor of a proper ticketing system. Please help us help you!


#5 eric

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Posted 01 October 2014 - 10:11 PM

Very sorry for the inconvenience. We have just published an update that should fix FancyBox for TubePress Express. Please give it a try and let us know if you have any other issues or questions.

 

Thanks!



#6 emmanuel

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Posted 02 October 2014 - 02:08 AM

Thank you, it is working now, but I was hoping that the shadow of the fancy box would cover the whole website outside of the iframe. I have regular TubePress on another website of mine and this is how it works. Is there any way to get the shadow of TubePress Express to come outside of the iframe?



#7 brandon

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Posted 02 October 2014 - 10:19 PM

Hi Emmanuel,

 

Unfortunately do to the way that TubePress Express is implemented, with everything TubePress being present within the iFrame, there is no way to make the Fancy Box darken the entire screen.  You may want to try using the 'normal' player location and see if that meets your needs.

 

Thanks!


Want a faster, more personalized support experience? Open a ticket with us! We will be gradually phasing out forum-based support in favor of a proper ticketing system. Please help us help you!