3 replies to this topic

[Danielle Hobeika]

Hi,

I have TubePress Pro (developer's license). I just tried installing tubepress pro version 4.1.11 onto one of my client's websites. After I install the plugin and try to activate it, it won't let me activate it and gives me the following error message: Fatal error: Out of memory (allocated 34865152) (tried to allocate 273417 bytes) in /homepages/30/d220008111/htdocs/blog/new/wp-content/plugins/tubepress_pro_4_1_11/vendor/ehough/iconic/src/main/php/ehough/iconic/parameterbag/ParameterBag.php on line 235

He is running php 5.5 on his hosting package and his wp memory limit is 365 mb, so I think he should have enough resources to run this plugin.

 

Any ideas on why this is happeneing and how to fix it?

[eric]

Just sent a reply to your ticket. Thanks!

[Danielle Hobeika]

Hi! I just wanted to make sure you got my replies -- I replied twice to the email support ticket and haven't heard back.

 

Let me know if they didn't go through. Thanks again!

[Philippe Tardif]

Hi,

 

We got the same issue! Can you show us how to resolve the problem?

 

Thank!