2 replies to this topic

[thecll]

I've just upgraded to Pro, deactivated the free version and activated the Pro version. Upon refreshing the page and then even clearing the cache, I'm continuing to get an excessive amount of space between the focus video title and the video itself. I have a screenshot for you. I will also look at in Firebug to see what's taking up that space. Please let me know if this is a known issue, how I might go about fixing, etc.

Thanks!

Daniel

 

Page in question:

https://thecll.org/v...s/youtube-test/

Attached Files

•  tubepress-issue-excessive space.png   264.77KB   0 downloads

[thecll]

Here's a screenshot of the html in question, highlighted in Chrome Inspect Element:

<div class="tubepress-fluid-width-video-wrapper" style="padding-top: 58%">

Attached Files

•  tubepress-inspect-element.jpg   60.81KB   0 downloads

[eric]

Hi Daniel,

 

Thanks for contacting us. This issue is common enough that we have a support article that explains the cause of the problem along with a suggested solution. Could you give that a try and let us know how it works for you? Of course, if you need any assistance along the way please don't hesitate to ask.

 

Thanks!