12 replies to this topic

[bmepresents]

Using tubepress_pro_4_1_8 (PAID)

WordPress 3.9.6

 

 

I removed the old tubepress plugin and installed as above, I'm gettting this error when activating!!

 

Plugin could not be activated because it triggered a fatal error.

Warning: require(src/platform/scripts/boot.php) [function.require]: failed to open stream: No such file or directory in /home/content/72/7841972/html/bmepresents/wp-content/plugins/tubepress_pro_4_1_8/tubepress.php on line 237

Warning: require(src/platform/scripts/boot.php) [function.require]: failed to open stream: No such file or directory in /home/content/72/7841972/html/bmepresents/wp-content/plugins/tubepress_pro_4_1_8/tubepress.php on line 237

Fatal error: require() [function.require]: Failed opening required 'src/platform/scripts/boot.php' (include_path='.:/usr/local/php5/lib/php') in /home/content/72/7841972/html/bmepresents/wp-content/plugins/tubepress_pro_4_1_8/tubepress.php on line 237

 

Help! and thanks! I can be contaced via email vincebeatz@gmail.com

[brandon]

Hi,

 

Can you please completely uninstall TubePress, make sure to delete any folders that might be in your folder structure, and then re-download and re-install TubePress?

 

Thanks!

[bmepresents]

I have done this twice and still the same error

[brandon]

This sounds like a corrupted download/package.  Very strange if you've downloaded it multiple times. 

 

What PHP version?

 

Thanks!

[bmepresents]

PHP version 5

[bmepresents]

Downloaded again and installed this time no fatal error. But I have another problem now. It makes the site run funny. When I go to the tubepress in the settings it just goes to a white screen and crashes until I uninstall 

[brandon]

Are you using any compression or cache plugins like W3TC?

 

Thanks!

[bmepresents]

No we are not

[brandon]

bme,

 

you say PHP 5, but what subversion? 5.5? 5.4?

 

Thanks!

[bmepresents]

Just 5, Must we upgrade?

[brandon]

Minimum PHP is 5.2, however I strongly recommend upgrading to at least 5.5 or 5.6 (prior version to 5.5 are no longer supported by PHP

 

Thanks!

[eed]

We are also getting a white screen. Our server is running PHP version 5.4.33. We will inquire about upgrading to 5.5 or 5.6 - do you think this will fix the problem?

[eric]

For anyone getting the white screen of death (WSOD) when trying to access the settings page, please see this post for a list of items that I need to find a fix.