5 replies to this topic

[Luca Coralli]

Hello! When you launched the new TubePress Express snippet in the last weeks I noticed a different behavior from the previous one. In the old version when I loaded a gallery it all loaded instantly and completely; now with the new snippet it first loads the title of the featured video, than the featured video, than all the other thumbnails videos. It's a matter of ms most of the times, but sometimes it takes 1 or 2 seconds. It's not a problem, of course. I just would like to know if it's a normal behavior and if you have changed something in the loading procedure of TubePress. I've prepared for you a (very low-fi) video where you can see what I'm talking about: LINK. When in the video I select the 3rd page from the menu you'll better notice this thing.

 

Let me know if you need any additional info. Thank you 

[brandon]

Luca,

 

I've passed this off to Eric so that he can answer your inquiry.

 

Thanks!

[Luca Coralli]

Ok, thank you Brandon!

[eric]

Hi Luca!

 

Thanks for the screencast. This behavior is a side effect of the "new" embed code for TubePress Express. Instead of a fixed-height <iframe>, the embed code injects a flexible <iframe> that readjusts its size as needed. Initially that injected <iframe> has a height of zero, which causes the "jumpiness" that you see when TubePress resizes it.

 

I've just published a minor change which I think makes it far less noticeable - maybe even imperceptible. Could you recheck your site to see if it looks any better? Basically all I did was start the <iframe> height at 500px, which pushes it below the bottom edge of the browser.

 

Let me know - thanks!

[eric]

p.s. we are just now bringing up our new support system. Please feel free to open a ticket with us if you'd like. The system is fully functional and we are cleaning up some rough edges of the UI.

[Luca Coralli]

Hello Eric, thank you for your reply! You definitely solved the problem, thank you! I've opened a new ticket (Case ID: 24) for the multiple sources issue, so we can go on with it from the ticket