9 replies to this topic

[posemethod]

Hello.

 

I recently purchased the Pro version of TubePress and activated the "Responsive embeds" mode within the Player tab, and am experiencing the following issue:

 

When loading the page initially, the gallery sets up correctly with the responsive code in place. However, when clicking on a thumbnail to load a new video, the responsive code is being removed and the playing video defaults to the fixed height and weight attributes.

 

On initial load the video container is set to:

tubepress-fluid-width-video-wrapper

 

Upon clicking a a thumb, the video defaults back to:

tubepress-normal-player js-tubepress-player-normal

 

I'm using Tubepress Pro 4.0.6. 

 

You may view the gallery in question above at:

http://redone.org/_s...emethod/videos/

 

Thanks,

Mike

 

 

 

[brandon]

posemethod,

 

Thank you for bringing this bug to our attention. I have notified our development staff of this and they will fix it in the next revision of TubePress.

 

Thanks!

[posemethod]

Do you have an ETA of when the next PRO revision will be pushed live?

Thanks

[eric]

Thank you for reporting this bug. As fully-responsive embeds are a top priority for TubePress, I will be investigating, developing, and publishing a fix in the next day or so. 

 

We apologize for the inconvenience and please stand by for an update. Thanks.

[posemethod]

Hi Eric,

 

I have a client that is anxious to launch their site and right now, the Tubepress implementation, is the only hang up at the moment. Were you able to make any progress on the bug?

 

Thanks.

[eric]

Hello,

 

My apologies for the delay. I have been able to reproduce the issue locally, but only when I drop my version of jQuery from 1.11.1 to 1.8.3 (which is what is running on redone.org). If you are able to upgrade to 1.11.1, that should get you working immediately. Meanwhile I'm going to continue investigating why it doesn't work with jQuery 1.8.3.

[eric]

jQuery as low as 1.9.0 will work. So now to figure out how to get it to work with 1.8.3..

[eric]

I have resolved the issue and will PM you a link to a build of TubePress that includes the fix. Please go ahead and replace your existing TubePress installation and you should be all set. Once you confirm that it's working on your site, I'll publish TubePress Pro 4.0.7.

 

Let us know - thanks!

[posemethod]

Hi Eric,

 

I confirmed that the new plugin is working with jQuery 1.8.3.

 

Thanks for the fix.

[eric]

Great news! I'll be releasing TubePress 4.0.7 today. Thanks again and let us know what else we can do for you.