Pro And Black Bar Remover Not Working?
Posted 07 December 2014 - 01:27 PM
We have purchased the pro version as well as the black bar remover. We uninstalled free version (deactivated and deleted the plugin folder as well as the /wp-content/tubepress-content directory), then we copied the unzipped tubepress_pro_4_0_0 folder into the plugins directory and activated it via WP-Admin. There is still all the "Pro" upgrade boxes and Ads everywhere, is this normal? Shouldn't those go away now that we have purchased the pro version? We are able to check the options, but we were able to do that in the free one too.
We also uploaded the youtube-black-bars-remover_4.0.0 folder into the /wp-content/tubepress-content directory but the option is not showing up at the bottom of the thumbnails tab like it says it should in the docs. Any ideas? Please help?
Posted 09 December 2014 - 08:21 PM
We are aware that the Pro upgrade ads do not disappear when you install TubePress Pro. This is a feature request that is on the list of things to do for a future version.
Also, please provide a link to your site and enable tubepress debugging so I can take a look at it and see why your Black Bars Remover addon isn't working.
Want a faster, more personalized support experience? Open a ticket with us! We will be gradually phasing out forum-based support in favor of a proper ticketing system. Please help us help you!
Posted 10 December 2014 - 11:41 AM Best Answer
Thank you, the blackbar remover started working, might have just been a cache thing. We would love to see the "no ads" as a feature of the pro version!