23 replies to this topic

[Rizos Tziamalis]

Hello , the latest days after the wordpress update 4.1.0. your plugin is not working.
No videos at all.

First time i see a plugin with problem with no update for so many time.
example here with no videos:

http://www.apn.gr/tr...-island-videos/

[brandon]

Hello Rizos,

 

Please use the text editor, instead of the visual editor, and ensure that there are no extra characters as part of your Shortcode.

 

Thanks!

[Rizos Tziamalis]

This is not a solution.

I tried and nothing.
 

this is the code for this page [tubepress_gagarin205 mode='tag', tagValue='"greece"' resultsPerPage="12" hqThumbs="true"]
import with text editor (like always) and without extra characters.

 http://www.apn.gr/ap...-latest-videos/

 

We have hundrends of pages with tubepress videos,

we have this plugin for years (for some of them , pro users).

The plugin must update for the new wordpress.

[Rizos Tziamalis]

I tried now with your tubepress 4,

same problem without videos with this message:
No acceptable providers

[brandon]

Rizos,

 

Did you change the default shortcode from just tubepress?  If not, please change your shortcode from:

 

[tubepress_gagarin205 mode='tag', tagValue='"greece"' resultsPerPage="12" hqThumbs="true"]

 

to

[tubepress mode='tag', tagValue='"greece"' resultsPerPage="12" hqThumbs="true"]

and give that a try.

 

Thanks!

[Rizos Tziamalis]

... i tried and nothing. No messages, just the code.

I told you that the plugin is not working with the new wordpress.

The problem is not in my code , the tubepress_gagarin205 is just a sortcode that i use before years.

And after so many days i don't see any update from you.

[brandon]

Rizos,

 

Tubepress 4.0.1 and 3.1.6 work perfectly with Wordpress 4.1  I am using them on multiple production websites with absolutely no issues.

 

Please try fixing your shortcode.

 

Current:

[tubepress_gagarin205 mode='tag', tagValue='"greece"' resultsPerPage="12" hqThumbs="true"]

New:

[tubepress mode="tag" tagValue="greece" resultsPerPage="12" hqThumbs="true"]

Please notice the use of double quotes for all values and the removal of the unnecessary comma.

 

Thanks!

[Rizos Tziamalis]

I think that i am not the only one who says that the plugin is not working and in all pages

we have the messave no matching videos after the wordpress 4.1 update.

 

The sortcodes are same from the first time that i use the tubepress plugin
i named the tubepress sortcode as tubepress_gagarin205 , before a lot of years.

This is not a problem

I was a pro user for some time.

 

I tried to delete my sortcode and use only the tubepress like the new sortcode that you told me.

Nothing is working too, only the code is showning at the pages.

[brandon]

Rizos,

 

If you enable debugging on your tubepress site, I can help you. Otherwise, there is nothing more I can do to assist you.  I have used the shortcode I provided you above on a production site using TubePress 4.0.1 and it worked perfectly.

 

Please let me know once debugging is turned on.

 

Thanks!

[Rizos Tziamalis]

ok thanks a lot (but i am not the only one with this problem).

 

DEBUG:
http://www.apn.gr/ap...ress_debug=true

[Rizos Tziamalis]

Brandon did you see my debugging page?
http://www.apn.gr/ap...ress_debug=true

[brandon]

Rizos,

 

This is what TubePress is seeing as your shortcode:

 

 

[tubepress_gagarin205 mode=’tag” tagValue=»greece» resultsPerPage=»12″ hqThumbs=»true»]

 

Please use the Text Editor (not the Visual Editor) and place the following shortcode into your page:

[tubepress_gagarin205 mode="tag" tagValue="greece" resultsPerPage="12" hqThumbs="true"]

[Rizos Tziamalis]

Not works with any shortcode.

I use text editor for the codes,

I told  you that i have more than 100 pages with the tubepress, this is only an example.

Nothing is working afte the wordpress 4.01 update.

[brandon]

Rizos,

 

Unfortunately, the issue is with your shortcode, or some other plugin, that is injecting a bunch of junk into your pages.

 

Could you take a screenshot of the text editor of a page where tubepress isn't working (make sure to catch the tubepress shortcode please) and send it to me via Private message?

 

Thanks!

[freeadresse]

Rizos, Brandon, is this issue resolved? if yes how? I will really like to know since I still having this problem. Thanks

[Rizos Tziamalis]

Hello  freeadresse

i still have the problem (2 weeks)

I am waiting someone from here to help me fix it.

[brandon]

Hi Rizos,

 

I have taken a look at your site (thank you for the credentials) and everything looks like it is input properly.  Have you added any new or updated plugins lately?

 

Could you please disable all of your plugins and then test tubepress, and ensure that it works with everything else disabled?

 

If it does work, please re-enable one plugin at a time, checking Tubepress each time until it breaks.

 

Thanks!

[Rizos Tziamalis]

Hello Brandon.

I disabled all plugins and still tuberpress is not working.

I didn't install any new plugin these days.
The problem is after the wordpress 4.1 update.

[Rizos Tziamalis]

Hello,

after 25 days with this problem i need help (and not only me if you

see your forum here and at the page of your wordpress plugin support).

You have any idea about a solution for the problem after the worpress update?

[TubePress LLC]

I'm investigating this issue now - please stand by for any updates.