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Download Error


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2 replies to this topic

#1 sauron28

sauron28

    Newbie

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Posted 15 October 2014 - 08:31 PM

Hello,

 

I just purchased the Pro subscription and when I am directed to the downloads page to version 3.1.6, I get an error that the file is not found. As a matter of fact, I tried the previous 4 versions with the same result. Please correct this so I can download the latest version and send me a notice. Thank you. I appreciate your help with this.

 

Best regards,

Jose M.



#2 brandon

brandon

    Advanced Member

  • TubePress Staff
  • 1989 posts

Posted 15 October 2014 - 09:00 PM

Hi,

 

Thanks for bringing this to our attention. We are looking into it now and will let you know when it is available again!

 

Sorry and thanks!


Want a faster, more personalized support experience? Open a ticket with us! We will be gradually phasing out forum-based support in favor of a proper ticketing system. Please help us help you!


#3 brandon

brandon

    Advanced Member

  • TubePress Staff
  • 1989 posts

Posted 15 October 2014 - 09:14 PM

Hello,

 

We apologize for the inconvenience but the download should now be available. Please try again and let us know if you continue to have any issues.

 

Thanks!


Want a faster, more personalized support experience? Open a ticket with us! We will be gradually phasing out forum-based support in favor of a proper ticketing system. Please help us help you!