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Thumbnails Not Loading/playing When Clicked Thumbpress 3.1.2


Best Answer jeffmace, 24 December 2013 - 09:03 AM

Hi Jeff,

 

You can try this solution, which worked for another of our customers:

 

Changed the apache config to:

Header set Access-Control-Allow-Origin "*"

 

Let us know.

 

Thanks!

 

I am actually on a windows server IIS 7.5, is there something similar to that in IIS?

 

Here, did find my own answer and it did work... Make sure this is in your web.config file

<customHeaders>
	<add name="Access-Control-Allow-Origin" value="*" />
</customHeaders>
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5 replies to this topic

#1 Schneider Jean- Francois

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Posted 05 December 2013 - 01:28 AM

I recently upgraded to the new tubepress 3.1.2 and my thumbnails are not loading. Please review this and let me know why this error is occring. The website is starchedsuns.com



#2 brandon

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Posted 11 December 2013 - 01:35 PM

Hello Schneider,

 

It does not appear that you are using TubePress on your website.  If you are, kindly link a page that currently has TubePress on it.

 

Thanks!


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#3 jeffmace

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Posted 23 December 2013 - 08:52 AM

I am running into this problem as well.  I just purchased the Pro version.  The page shows up just fine, but when I go to switch the video by clicking a thumbnail, it does not work.

 

http://www.brickpick...vesting-videos/



#4 jeffmace

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Posted 23 December 2013 - 09:20 AM

I am running into this problem as well.  I just purchased the Pro version.  The page shows up just fine, but when I go to switch the video by clicking a thumbnail, it does not work.

 

http://www.brickpick...vesting-videos/

 

For me it looks like it may be an issue with my CDN not getting a file or something?  Any suggestions?



#5 brandon

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Posted 24 December 2013 - 12:10 AM

Hi Jeff,

 

You can try this solution, which worked for another of our customers:

 

Changed the apache config to:

Header set Access-Control-Allow-Origin "*"

 

Let us know.

 

Thanks!


Want a faster, more personalized support experience? Open a ticket with us! We will be gradually phasing out forum-based support in favor of a proper ticketing system. Please help us help you!


#6 jeffmace

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Posted 24 December 2013 - 09:03 AM   Best Answer

Hi Jeff,

 

You can try this solution, which worked for another of our customers:

 

Changed the apache config to:

Header set Access-Control-Allow-Origin "*"

 

Let us know.

 

Thanks!

 

I am actually on a windows server IIS 7.5, is there something similar to that in IIS?

 

Here, did find my own answer and it did work... Make sure this is in your web.config file

<customHeaders>
	<add name="Access-Control-Allow-Origin" value="*" />
</customHeaders>