Browser Issues
#1
Posted 31 March 2011 - 12:02 AM
#2
Posted 01 April 2011 - 09:07 PM
The fonts on the page and footer look like courier in IE7&8 and Chrome
Were you able to resolve this? I checked your site in Firefox (Mac + Windows), Chrome (Mac + Windows), IE7, and IE8 but the fonts looked normal. Let me know and I'll be happy to help troubleshoot.
Also, how to add some space around the thumbs(padding and/or cell spacing), as they look all too close together.
I noticed that you've edited the CSS at http://www.3dphonere...nt.../style.css. One thing that sticks out to me is that .tubepress_thumbnail_area is now at 90%. That could certainly squeeze the thumbs together. Were you experiencing this issue before you made that adjustment?
#3
Posted 10 February 2014 - 08:10 PM
I'm having cross browser issues. Our site looks good in chrome, but firefox changes the video size within the player?
www.infoskan.com
Thanks
#4
Posted 12 February 2014 - 12:18 AM
Hello,
It does not appear that TubePress is in use on your site. Please link to a page that is using TubePress.
Thanks!
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#5
Posted 12 February 2014 - 12:46 AM
Sorry about that. Here is the page we're using tubepress on, fed by vimeo chanel.
http://infoskan.com/darren-ashton/
Best regards,
Brad
#6
Posted 13 February 2014 - 08:30 PM
Just installed tubepress pro so we could get HD thumbnails. Thumbnails look like crap...
How do we activate HD version?
I'm pulling my hair out here, have to show client tonight.
Why are step by step instructions seemingly so hard to find?
Brad
#7
Posted 14 February 2014 - 01:36 AM
Hi Brad,
The HD version you are referring to, I assume, is the HD Thumbnails?
You can set that by going to WordPress Dashboard > Settings > TubePress > Thumbnails > Use High Quality Thumbnails.
If your comment that the thumbnails look horrible is due to the black bars, that is part of the HD/HQ thumbnails that YouTube provides. We do offer the "Black Bar removal" addon (available from the MarketPlace link at the top of this page)
Let us know if we can be of any more assistance.
Thanks!
Want a faster, more personalized support experience? Open a ticket with us! We will be gradually phasing out forum-based support in favor of a proper ticketing system. Please help us help you!