Jump to content


These Forums Are Now Read-Only


For TubePress support, please post a question here or open a support ticket and we will be glad to assist.


Photo

Thumbnail Videos Are Not Playing


  • Please log in to reply
8 replies to this topic

#1 kirk

kirk

    Newbie

  • Members
  • Pip
  • 2 posts

Posted 26 November 2013 - 06:22 PM

Hi

 

Could someone please tell me ,what is it I am doing wrong. I even tried a widget and its not playing the link below is the page I am more concern about

 

http://www.latestcel...video-reviews-3

 

Thanks 

Kirk



#2 kirk

kirk

    Newbie

  • Members
  • Pip
  • 2 posts

Posted 27 November 2013 - 04:29 PM

Nothing yet I see.



#3 David JHickson

David JHickson

    Newbie

  • Members
  • Pip
  • 4 posts

Posted 03 December 2013 - 10:20 AM

Newbie, I have the same issue. http://www.todayseasel.com/masters/

 

 I am running the last Wordpress 3.7.1 and the newest version of the Tubepress plugin. I had Pro but not for this site. Testing it there to see if it works, but it doesn't. 

 

Tried turning all other plugins off... No change

Tried Re-installing the plug in ....No change

 

Searched the forum high and low and can't find anything. I really would like this to work soon but seems a few weeks is what it takes for support to reply.



#4 David JHickson

David JHickson

    Newbie

  • Members
  • Pip
  • 4 posts

Posted 03 December 2013 - 10:21 AM

Oh ya,

I installed FireBug and no errors that I can see.



#5 brandon

brandon

    Advanced Member

  • TubePress Staff
  • 1989 posts

Posted 03 December 2013 - 08:34 PM

Hi Kirk,

 

Please follow the directions here: http://tubepress.com...oss_Domain_Ajax to resolve your cross-domain AJAX issue.

 

Let us know.

Thanks!


Want a faster, more personalized support experience? Open a ticket with us! We will be gradually phasing out forum-based support in favor of a proper ticketing system. Please help us help you!


#6 David JHickson

David JHickson

    Newbie

  • Members
  • Pip
  • 4 posts

Posted 06 December 2013 - 10:35 AM

Hey Kirk,

Does that apply to me too? It doesn't seem to, by reading the symptoms. Plus I got no error in Firebug. If I am posting this in the wrong place please advise me.



#7 brandon

brandon

    Advanced Member

  • TubePress Staff
  • 1989 posts

Posted 10 December 2013 - 01:40 AM

Hello David,

 

Please disable all of your other plugins and test Tubepress with everything disabled.  If it works (which it should) please turn on each plugin, one at a time, testing TubePress after each one, until it stops working.  This will let you know which of your other plugins is causing TubePress to not work.

 

Let us know.

 

Thanks!


Want a faster, more personalized support experience? Open a ticket with us! We will be gradually phasing out forum-based support in favor of a proper ticketing system. Please help us help you!


#8 David JHickson

David JHickson

    Newbie

  • Members
  • Pip
  • 4 posts

Posted 10 December 2013 - 11:25 AM

I know I had tried that, but it seems to be W3 Total Cache.  http://www.w3-edge.c...w3-total-cache/

 

It would be nice to get it working with this plugin. Please advise if you know a way to get it to work. 

 

Also! In Wordpress how can I change the layout of the videos? Is there a tutorial or something?

 

Thanks,

Dave



#9 brandon

brandon

    Advanced Member

  • TubePress Staff
  • 1989 posts

Posted 15 December 2013 - 06:45 PM

Hi Dave,

 

Could you turn off W3TC settings, one at a time, until TubePress starts working again?

 

This will help us in determining what is causing the issue and speed up the fix process.

 

Thanks!


Want a faster, more personalized support experience? Open a ticket with us! We will be gradually phasing out forum-based support in favor of a proper ticketing system. Please help us help you!