Jump to content


These Forums Are Now Read-Only


For TubePress support, please post a question here or open a support ticket and we will be glad to assist.


Photo

Tubepress Takes A Long Time To Update


  • Please log in to reply
1 reply to this topic

#1 video@uc

video@uc

    Newbie

  • Members
  • Pip
  • 1 posts

Posted 09 October 2013 - 11:55 AM

Tubepress takes days to display videos I upload to our youtube channel.  How can I change this?  We don't use playlists.  It shows the newest videos first.  Only videos from our channel are set to display.

 

The most recent video according to Tubepress was uploaded 9/30.

 

I have 4 other videos that haven't appeared yet:  2 videos uploaded 10/7, 1 uploaded 10/8, 1 uploaded early 10/9

 

Do you know why this is?

 

youtube channel:  https://www.youtube.com/user/UCMuncie

my videos: https://www.youtube.com/my_videos?o=U

 

page with TubePress: http://unionchapel.c...-weeks-message/

 

 

At first, tubepress worked great for our needs and I didn't have to worry about it.  Since we are a church, when people can access our content is critical.  If this gets lost in shuffle or we can't fix it, then I'll have to find another service.  Thanks in advance for your help!

 

Blessings,
Glenn

greiner@unionchapel.com

video@unionchapel.com



#2 brandon

brandon

    Advanced Member

  • TubePress Staff
  • 1989 posts

Posted 16 October 2013 - 10:51 PM

Hello Glenn,

 

Unfortunately, the delay of Tubepress updating is caused by the YouTube and Vimeo APIs, which state in their documentation that they may take 24hrs or longer to update the video's available via the API.

 

Sorry for the inconvenience.

 

Thanks!


Want a faster, more personalized support experience? Open a ticket with us! We will be gradually phasing out forum-based support in favor of a proper ticketing system. Please help us help you!