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Sidebar Widget Videos Will Not Open In Safari


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5 replies to this topic

#1 Michael Ganzeveld

Michael Ganzeveld

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Posted 25 September 2013 - 08:04 PM

Videos will open correctly in IE and Firefox but will not open in Safari.  A tab will open but it says about:blank.

 

Any ideas?

 

Thanks.

 

www.walleyewisdom.com



#2 Michael Ganzeveld

Michael Ganzeveld

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Posted 25 September 2013 - 08:47 PM

I just wanted to clarify that this issue only happens on iPhones and iPads.  Desktops work fine.  Thanks!



#3 brandon

brandon

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Posted 03 October 2013 - 12:17 AM

Michael,

I have asked one of our developers with an iDevice to take a look at this issue and either they or myself will respond when we have an answer.

 

Thanks!


Want a faster, more personalized support experience? Open a ticket with us! We will be gradually phasing out forum-based support in favor of a proper ticketing system. Please help us help you!


#4 eric

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Posted 03 October 2013 - 05:42 PM

Just tested your site on an iPhone 4 running iOS 7.2 and the gallery seems to operate normally. Are you still experiencing this issue?

 

Let us know. Thanks!



#5 Michael Ganzeveld

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Posted 03 October 2013 - 08:12 PM

The problem only occurs on the front page when you click on a video thumbnail within the widget.  It works great on the designated [tubepress] page.



#6 brandon

brandon

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Posted 22 October 2013 - 11:44 PM

Hi Michael,

 

Please "watch" this bug here: https://github.com/t...ress/issues/569

 

And that will send you updates as this issue is worked on and fixed.

 

Thanks!


Want a faster, more personalized support experience? Open a ticket with us! We will be gradually phasing out forum-based support in favor of a proper ticketing system. Please help us help you!