6 replies to this topic

[Tom Pijnenburg]

L.S.

With me everyting works fine, but I have a visitor who gets an error.
A popup displays the message: 'Tubepress failed to initialize'
This message is shown on the page where the sidebar is displayed:
http://www.tilburgz.nl

Is there something I can do.

Kind regards

[eric]

Hi,

I checked out your site and am not seeing that error. Also no JS errors on page load, which is good. Do you have any details on the user's browser and OS? Are your other users getting the error as well?

[Tom Pijnenburg]

so far I only recieved one complaint about this error. I don't know if other users experience this error.

The user in question uses IE8, under Windows XP

[eric]

I'll test your site tonight with Windows 7 and IE8 to see if I can reproduce.

[Tom Pijnenburg]

Hi Eric,

did you manage to take another look?

Kind regards,
Tom

[eric]

Hi Tom,

Sorry, forgot to respond with my findings. I tested it on Win7 with IE8, Firefox, and Chrome. I couldn't reproduce the issue in any of those browsers. At this point I'm thinking that the issue only affects the one user that reported it. What do you think? Have you been able to reproduce the bug anywhere else?

[Tom Pijnenburg]

Hi Eric,

i visited the site with an old pc of mine and indeed, I got the same error. (windows xp machine).
I recieved some more complaints so unfortuanately the erros affects more users
To bad you can't reproduce the error.

Kind regards,
Tom