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Another Thumbnail-not-working Topic: 3.1.1

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Best Answer Jordan Mederich, 30 July 2013 - 11:24 AM

Hi Eric,

Thanks for the response. Looks like clearing the Object Cache and resetting file permissions did the trick... 

 

Thanks again!

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#1 Jordan Mederich

Jordan Mederich

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Posted 30 July 2013 - 10:16 AM

Hi Guys,

 

I'm seeing a lot of threads for thumbnails not loading videos, and I've tried most of the solutions that have worked for others. I just updated to 3.1.1, and have contacted WPEngine who is currently on PHP 5.3.2. I've tried changing the Advanced load to "POST", and still not seeing them work (I'm in the latest version of chrome).

 

Any ideas?

 

http://worshipmediac....com/tutorials/

 

I'd appreciate any time you can offer with this issue!

Thanks,
Jordan

 

 



#2 eric

eric

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Posted 30 July 2013 - 11:19 AM

Hi Jordan,

 

Looks like you're loading some of TubePress's JavaScript from a CDN. e.g.

 

http://worshipmediac...js/tubepress.js

 

When you upgraded TubePress, the CDN didn't get updated. So you're serving a stale copy of some of TubePress, and thus running into an error. The solution is thus to purge and reload the TubePress files stored on your CDN.

 

Make sense?



#3 Jordan Mederich

Jordan Mederich

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Posted 30 July 2013 - 11:24 AM   Best Answer

Hi Eric,

Thanks for the response. Looks like clearing the Object Cache and resetting file permissions did the trick... 

 

Thanks again!







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