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A Few Problems With Tubepress


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#1 Ali Acevedo

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Posted 21 May 2013 - 05:56 PM

I just purchased Tubepress Pro. We use tubepress for videos on a boxing website. UnifiedBoxing.com, we favorite our videos on youtube. We were under the impression that when upgrading to Pro we would have unlimited videos as favorites, but after research I find that the limit is 50 videos. Is there anyway I can increase this limit. Also, when clicking on some of the videos in a iOS device, the videos do not populate in the top video screen. Can anyone help me?



#2 Ali Acevedo

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Posted 21 May 2013 - 06:58 PM

The most important part of this question would be why my gallery doesnt show pages for my other videos (I have over 500 vids favorited), it just shows 50 videos and no other pages or options to change pages.



#3 Ali Acevedo

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Posted 21 May 2013 - 11:23 PM

I just checked. I have over 1,500 vids favorited on youtube. But only about 60 show up on my page. Can anyone let me know if i have to put a certain code in to have unlimited pages?

#4 brandon

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Posted 22 May 2013 - 12:23 AM

[2013-05-22 05:17:03] [DEBUG] YouTube Video Provider: Reported total result count is 1524 video(s) 

Ali, as you can see from the above debug output of your site, YouTube is finding 1,524 video's.

 

Please navigate to WP Admin --> Settings --> TubePress --> Feed and on that page is a field labeled: Maximum total videos to retrieve

 

Please insert a '0' there, which will eliminate any limits.

 

Currently, your TubePress install is limited to 50 videos, as seen here:

[2013-05-22 05:17:03] [DEBUG] Result Count Capper: Effective total result count (taking into account user-defined limit) is 50 video(s) 

Let us know!

 

Thanks


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#5 Ali Acevedo

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Posted 22 May 2013 - 08:52 AM

Thank you Brandon for your quick response. I changed it to 0 but it did not change anything. Is there any code I may need to change as well? Any way I can manually change the limit through code? I appreciate your help

#6 brandon

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Posted 22 May 2013 - 05:31 PM

Ali,

 

You should be able to use the following shortcode:

[tubepress resultCountCap="100"]

just change that number to whichever positive number you wish.

 

All shortcodes can be found here: http://tubepress.com...nfig:AllOptions

 

Thanks!


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#7 Ali Acevedo

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Posted 22 May 2013 - 06:09 PM

Do I put that code on the page where I have the videos? Exactly where do I place that code? I placed the code on the actual page and still nothing. I will be willing to give you my wordpress password so you can check it out if you would like. It would be a great help. Thank you

#8 brandon

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Posted 23 May 2013 - 11:01 PM

Ali,

 

Yes that code will go exactly where you want the TubePress implementation to go.

 

I have asked one of our developers to take a look at your issue, since even with the shortcode you are unable to get all of your videos to show.  Someone will respond to you soon.

 

Thanks!


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#9 Ali Acevedo

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Posted 23 May 2013 - 11:13 PM

Thank you brandon I really appreciate your help and time

#10 brandon

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Posted 25 May 2013 - 05:45 PM

Ali,

 

Please check your pagination settings at WP Admin > Settings > TubePress > Thumbnails and make sure that it is all set properly.

 

Tubepress should display all of your videos, with a limit of 50 per page, as long as the pagination is working properly.

 

Let us know.

 

Thanks!


Want a faster, more personalized support experience? Open a ticket with us! We will be gradually phasing out forum-based support in favor of a proper ticketing system. Please help us help you!


#11 Ali Acevedo

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Posted 27 May 2013 - 09:30 PM

I checked my settings for Thumbnails and everything is set up correctly. Anything thing else you suggest I take a look at?

#12 brandon

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Posted 27 May 2013 - 11:08 PM

Ok, In looking at the debug output from your Tubepress, it appears that some of your video's are either A) not embeddable or B) not allowed in the geographic region in which your server is located.


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#13 Ali Acevedo

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Posted 29 May 2013 - 08:04 PM

Is it possible that I can have some take a closer look into this for me? Possibly take a look atmy aet up in Wordpress?