9 replies to this topic

[dsamorano]

when i add the interactive shortcode i get this displayed see screen shot : name=”tubepress_search_9991″ class=”tubepress_text_input” />

 

 

Attached Files

•  Screen Shot 2013-05-04 at 1.08.36 PM.png   21.81KB   7 downloads

[brandon]

dsamorano,

 

This looks like a tag in your code is not closed properly, or is prematurely closed and that is why you are seeing that snippit of code.  If you post a link to your site where you are experiencing this issue, we can better assist you.

 

Thanks!

[dsamorano]

http://youtejano.com/videos

[dsamorano]

pasting this code [tubepress playerLocation="popup" output="ajaxSearchInput" searchResultsDomId="#resultsDiv" galleryId="9991"]

[brandon]

dsamorano,

 

When viewing your site at the link you provided, I am not seeing the error in which you are describing.  Please do an "Ctrl+F5" refresh on your site (reloads the page, ignoring any cached items) and let us know if you are still experiencing the issue.

Thanks!

[dsamorano]

i removed the code please look at the screenshot.....

[dsamorano]

test for your self you have a bug in your software...tested on 2 seprate servers same error.....

[dsamorano]

i added back to another website here look

http://countrymusic....ebellum-videos/

 

I upgraded to pro for this feature and now seems like i dont get any support.....wheres my priority support? Going on 2 days now....like i mentioned earlier i added the code on two different sites same thing. Im sure it something wrong with the shortcode or a bug with the latest version i could install another version i guess if yall can't give me a fix...

[brandon]

Hello dsamorano,

 

Thank you for your response and I apologize for the delay in responding.

 

After looking at the code for the site you posted a link to, there is an erroneous <br> in the middle of the search string.  Below is a pasted copy of your code.

<input id="tubepress_search_9991" type="text" <br="">
name=”tubepress_search_9991″ class=”tubepress_text_input” />

Once you remove that <br=" "> tag, everything should work fine.

 

Please let us know.

 

Thanks!

[dsamorano]

Once again i have not altered the code, the space has to be getting injected on the php file the short code is calling...here is the screenshot of the raw code try and find a space i dont see one..

Attached Files

•  Screen Shot 2013-05-08 at 2.16.48 PM.png   15.17KB   4 downloads