Best Answer zionchild, 09 April 2013 - 11:25 AM
I was already on 3.0.1 but setting the "Enable API Cache" to on seemed to fix the issues. Thanks for your assistance.
JG
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Unknown Http Error ?
Started by zionchild, Apr 08 2013 09:46 PM
2 replies to this topic
#1
zionchild
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Posted 08 April 2013 - 09:46 PM
Hello, I'm using wordpress and I've got Tubepress installed for my video page. I'm using W3 Total Cache to speed up the site. Whenever I have W3 Total Cache enabled I get this error from Tubepress: "An unknown HTTP error occurred. Please examine shortstop's debug output for further details" and the videos don't show up. Here is the webpage >> http://www.valshomedecor.com/videos/ . Is there a way to fix this? Thanks
John G
#2
brandon
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Posted 09 April 2013 - 01:08 AM
Hi John,
For starters, it appears that your website is timing out, so if you could please upgrade to TubePress 3.0.1, it lengthens the TimeOut parameter.
After you have upgraded, please make sure to turn on TubePresses API Cache by going to WordPress Dashboard -> Settings -> TubePress -> Cache and then tick the box next to: Enable API Cache
Let us know if you have any other issues.
Thanks!
Want a faster, more personalized support experience? Open a ticket with us! We will be gradually phasing out forum-based support in favor of a proper ticketing system. Please help us help you!
#3
zionchild
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Posted 09 April 2013 - 11:25 AM Best Answer
I was already on 3.0.1 but setting the "Enable API Cache" to on seemed to fix the issues. Thanks for your assistance.
JG
