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Tubepress 3.0.1 Problem With Thumbnails

Started by Andrey Deshkin, Apr 04 2013 09:50 PM

Best Answer Andrey Deshkin, 14 April 2013 - 01:53 PM

Tanks Eric, now it works.

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5 replies to this topic

#1 Andrey Deshkin

Advanced Member

Members
32 posts

Posted 04 April 2013 - 09:50 PM

Hi Eric,

All thumbnail is inactive. I could not play any video from that playlist except the first one.
There is my test page:

http://slaviccenter....1/2013/test.php

The fix does not resolved the issue:

http://community.tub...working/?p=8058

Thanks!

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#2 brandon

Advanced Member

TubePress Staff
1989 posts

Posted 04 April 2013 - 10:51 PM

Hello Andrey,

After looking at your website using Firebug, it appears as though jQuery is not loading.

Please verify that your jQuery include is showing the proper path to the file :

<script src="http://slaviccenter.org/tubepress_pro_301//src/main/web/js/jquery-1.8.3.min.js" type="text/javascript"></script>

Once you have done this and jQuery loads properly, you should be good to go.

Let us know.

Thanks!

Want a faster, more personalized support experience? Open a ticket with us! We will be gradually phasing out forum-based support in favor of a proper ticketing system. Please help us help you!

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#3 Andrey Deshkin

Advanced Member

Members
32 posts

Posted 05 April 2013 - 02:44 PM

Hi Brandon,

I have 2 questions:

1. Should it be "...tubepress_pro_301/src..." instead of "...tubepress_pro_301//src..."? The src folder located directly in the tubepress_pro_301 folder.

2. Where I should have the code, in the <head> or <body>? I tried in both places, it does not resolved the issue.

Thanks

PS

Recently I experienced very slow response from Godaddy.

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#4 brandon

Advanced Member

TubePress Staff
1989 posts

Posted 06 April 2013 - 10:03 PM

Hello Andrey,

You can ignore the // and just leave it as a single /

There are two things you can attempt to fix the jQuery issue. The first thing you can try is to re-install TubePress 3.0.1 and if that doesn't work, you will need to contact your hosting provider (GoDaddy) and ask them why the path you are using to jQuery is returning a 404 error.

Let us know if this fixes the issue.

Thanks!

Want a faster, more personalized support experience? Open a ticket with us! We will be gradually phasing out forum-based support in favor of a proper ticketing system. Please help us help you!

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#5 eric

Lead Developer

TubePress Staff
2787 posts

Posted 07 April 2013 - 09:50 PM

Looking into this further, I realized that it's a bug introduced in 3.0.1. The fix is really simple and you can see it here: https://github.com/e...2adbd38ab3af1f7

Sorry for the inconvenience!