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Tubepress Giving Message "no Matching Videos"


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5 replies to this topic

#1 sheila hash1359656612

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Posted 12 March 2013 - 09:29 AM

I am trying to pull in the videos from a youtube user but it is giving the message "No Matching Videos". However a temporary solution of creating a playlist of the videos and grabbing that with tubepress works. Continueing like this would likely confuse the client so I need to find a permanent solution for the error message.



#2 brandon

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Posted 12 March 2013 - 09:35 PM

Sheila,

 

Would you please provide a link to your TubePress gallery so that we may troubleshoot and assist you with your problem.

 

Thanks!


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#3 sheila hash1359656612

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Posted 13 March 2013 - 08:55 AM

http://www.nicolerayy.com/video/



#4 sheila hash1359656612

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Posted 14 March 2013 - 11:03 AM

Hi guys, I really need to get this up and running. Can someone please help?



#5 brandon

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Posted 14 March 2013 - 01:56 PM

Hi Sheila,

 

This appears to be an issue with YouTube and we have opened a Bug Report with them, which you can view here: https://code.google..../detail?id=4242

 

Please continue to use your work-around until YouTube has resolved this bug.

 

Thanks!


Want a faster, more personalized support experience? Open a ticket with us! We will be gradually phasing out forum-based support in favor of a proper ticketing system. Please help us help you!


#6 sheila hash1359656612

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Posted 14 March 2013 - 02:58 PM

thanks!