4 replies to this topic

[Adam Grumbo]

Thumbs show up but aren't clickable, or high resolution.

http://adamgrumbowed.../video-gallery/


but they work fine on my other site here:

http://adamgrumbo.com/video-production

both are word press sites. Do I need to buy another pro subscription for my second site?

[eric]

Looks like you're missing the HTML head elements that TubePress needs: http://tubepress.com...he...s_includes

Are you running WordPress? If so, your theme is likely missing the call to wp_head()

Do I need to buy another pro subscription for my second site?

Nope. One TubePress Pro purchase lets you use it on as many sites as you'd like. Just make sure that you adhere to the GPLv3! Thanks.

[Adam Grumbo]

Excellent, love this product. That did fix that problem. Any idea why high quality thumbs isn't working ? I don't have randomize on.

[Adam Grumbo]

apparently with the 2.1 pro plugin, it wanted to upgrade... when you do an auto-upgrade, it erases the pro installation all together and reactivates the free version. Had to manually upgrade, and now works great.

[eric]

apparently with the 2.1 pro plugin, it wanted to upgrade... when you do an auto-upgrade, it erases the pro installation all together and reactivates the free version. Had to manually upgrade, and now works great.

Sorry for the confusion. Since TubePress Pro is non-public source, it doesn't go through the normal WordPress update mechanism. Detailed instructions for how to upgrade can be found here: http://tubepress.com...pg...epress_pro.

I'll try to figure out a way to make the upgrade process more obvious for Pro users. Everything else working in your gallery normally?