6 replies to this topic

[Frank Rondon]

I have uploaded a new video to youtube, but they are not showing in the TubePress Gallery. How long does it take to update?

http://es.frankrondon.com/videos/

[eric]

Usually no more than a day. This is described in the documentation here and by YouTube here.

Are all your videos now showing up? If not, we can troubleshoot.

Thanks!

[Ashley Bishoff]

I'm having a very similar issue with our video feed. It's stopped updating, now only showing videos from about a week ago, which is well within the tolerances described in both the TubePress and YouTube API latency documentation.

Our YouTube Page: http://www.youtube.com/wnst

Our Video Page: http://wnst.net/wordpress/wnstv/

Any help you can provide in troubleshooting this would be greatly appreciated.

[eric]

Hi,

Try changing your shortcode from

[tubepress mode="user" userValue="wnst" orderBy="published" embeddedHeight="480" embeddedWidth="640" resultsPerPage="10" url="true"]

to

[tubepress mode="user" userValue="wnst" orderBy="newest" embeddedHeight="480" embeddedWidth="640" resultsPerPage="10" url="true"]

I just updated the documentation to get rid of the "published" option value as it's no longer valid. Sorry for the inconvenience!

Please let us know how that changes things for you. Hopefully it will do the trick. Thanks!

[Ashley Bishoff]

I've made the required changes to the shortcode in both places, I'm still not getting any updates past the videos from the end of June. Your assistance is appreciated.

[Ashley Bishoff]

Also noticed in your documentation that "user" mode is limited to 1,000 videos, would the fact that we have 2100+ videos play into any reason why they would stop updating?

[eric]

Figured it out, though the solution was totally strange. Turns out that YouTube considers many of your videos to be "racy". Notice that if you add filter_racy="none" to your shortcode:

[tubepress mode="user" userValue="wnst" orderBy="newest" embeddedHeight="480" embeddedWidth="640" resultsPerPage="10" url="true" filter_racy="none"]

Then all your videos show up. If you want to investigate this further, you'll want to read up on YouTube's SafeSearch feature. Though from my understanding their classification algorithm is secret.

Anyway, please give this shortcode a try and let us know how it works for you. Thanks!