Wordpress 3.3.1 and Tubepress 2.4.1 is causing my Dashboard not to show. I talked to my host and they think there is something
wrong with the Tubepress Pro 2.4.1 plugin. If I remove it I can access Word Press Dashboard. When viewing/using the plugin appears to work.
http://www.using.com/song-search/
After activating the 2.4.1 plugin in admin screen goes blank (white) But the plugin works. Good that is works bad that I can not do any other administration. I have to go to Filezilla and rename the plugin to tubepress_pro_2_4_1.backup in order to get back to my dashboard.
Please advise.
Clem
Wordpress 3.3.1 and Tubepress 2.4.1 Issue
Started by Clem Stein, Apr 18 2012 02:49 PM
1 reply to this topic
#2
eric
-
- TubePress Staff
-
- 2787 posts
Lead Developer
Posted 18 April 2012 - 08:21 PM
Hi Clem,
A blank white screen typically means that PHP has hit a fatal error. These are (usually) logged somewhere on the server, so the first thing I would suggest is to ask your hosting provider where you can find your PHP error log. We'll want to look in that for anything related to TubePress.
What's unusual about your situation is that usually TubePress will either work completely or not at all - strange that it only breaks the admin section of your site.
Are you able/willing to provide credentials to your site? I'm happy to log in and investigate. Otherwise I can continue to guide you with some basic troubleshooting steps. Either way is fine - let me know. Thanks!
A blank white screen typically means that PHP has hit a fatal error. These are (usually) logged somewhere on the server, so the first thing I would suggest is to ask your hosting provider where you can find your PHP error log. We'll want to look in that for anything related to TubePress.
What's unusual about your situation is that usually TubePress will either work completely or not at all - strange that it only breaks the admin section of your site.
Are you able/willing to provide credentials to your site? I'm happy to log in and investigate. Otherwise I can continue to guide you with some basic troubleshooting steps. Either way is fine - let me know. Thanks!
